Allied Universal is Looking For Emergency / Security Dispatcher at Fort Saskatchewan, AB Full Time

Overview:
We are North America’s leading security and facility services provider with approximately 300,000 service personnel. At Allied Universal(R), we pride ourselves on fostering a promote from within culture. There are countless examples of individuals who began their career as Security Professionals and today hold positions on our senior leadership team. We offer medical, dental and vision coverage, life insurance, employee assistance programs, company discounts, perks and more for most full-time positions! Start your phenomenal career with Allied Universal today!

Job Description

Allied Universal is currently hiring for

Emergency / Security Dispatcher

for one of our

industrial sites located 20 minutes north of Fort Saskatchewan.

Pay Rate: $26. 30/hr

Full – Time Opportunity

Extended Health & Medical Benefits

Career advancement opportunities

Candidates with open availability are preferred

Rotational Shifts: 5 on 4 off. 4 on 5 off

Combination of Day shifts: 0600 to 1800 hrs and Overnight shifts 1800 to 0600 hrs.

Min 3 years of experience or graduate of the Grant MacEwan Emergency Communications

A dispatch position at the site offers dedicated services associated with Emergency Response Dispatching. This includes:

QUALIFICATIONS/REQUIREMENTS:
Must have Grant MacEwan Emergency Communications Certificate (or equivalent) OR 911 Operator experience OR minimum 3 years Industry related Security and Emergency dispatch experience.

Receiving emergency calls and obtaining information regarding the emergencies.

Dispatching the appropriate emergency service to the location of the incident

Transmit necessary information to field personnel via radio or telephone communication systems

Perform interface functions between Shell and the external agencies during a site-wide emergency.

Monitor all CCTV cameras and access control alarmsAnswer routine telephone and radio calls

Prioritize calls for service and manpower allocation

Immediately enact the public complaint process upon receipt of a public complaints or concern (i.e., noise complaints)

Oversees basic operation of security alarm systems

Perform after hour call-outs for personnel

Serve as the Emergency contact for Pipelines and Sherwood Marketing Terminal

Must have Grant MacEwan Emergency Communications Certificate (or equivalent) OR 911 Operator experience OR minimum 3 years Industry related Security and Emergency dispatch experience.

Receiving emergency calls and obtaining information regarding the emergencies.

Dispatching the appropriate emergency service to the location of the incident

Transmit necessary information to field personnel via radio or telephone communication systems

Perform interface functions between Shell and the external agencies during a site-wide emergency.

Key competencies required for this position are as follows:
Have knowledge of the standard radio and telephone communications receiving and transmitting equipment

Possess strong computer skills

Must be able to work with minimal supervision

Have the ability to interpret and give both verbal and written instructions

Possess both excellent verbal and written communication skills

Have the ability to make sound decisions using all available information

Demonstrate the ability to appropriately respond to changing circumstances

Have excellent prioritization skills and be multi-task orientated

Demonstrate excellent interpersonal skills including communicating effectively

Analyze situations quickly and make sound decisions in emergency and routine situations

Work in a fast-paced environment and be able to work under pressure

Ensure the confidentiality of all records containing personal information

Possess good hearing and vision (including color vision) appropriate for call-taking/dispatching functions

Work 12-hour rotating shifts including days, nights weekends and statutory/religious holidays

Display the ability to work with and interpret facility maps

Possess strong HSSE leadership skills.

Demonstrate an excellent attendance record

Work in a private office with little to no face-to-face interaction

Legally entitled to work in Canada.

Knowledge, Skills and Abilities:
The successful applicants must complete the Dispatcher Training Program which includes but is not limited to:

Site orientation and Facility familiarization

Emergency Procedures

Incident training (Drills/Exercises)

Radio communications

Telephone features

writing

The individual will have the ability to utilize the following systems:

Access Control System

Site Paging Systems

Site telecommunication systems

Site radio systems

Headcount Assembly System

Successful applicants will be required to:
Have a criminal record check done

Pass pre-access A&D testing

Take a 40 hr Security Officer’s training course

Acquire an individual Security Officer’s License through Alberta Solicitor General

Closing

Allied Universal

provides unparalleled service, systems and solutions to the people and business of our communities, and is North America’s leading security services provider. Allied Universal delivers high-quality, tailored solutions, which allows clients to focus on their core business. For more information: www.AUSecurity.ca.

Requisition ID

2023-1062068