Previous experience with computers and ability to communicate effectively over the phone required. Must have at least one year experience in office setting. Requires High School Diploma or GED. Must be proficient in Microsoft Word, e-mail applications and Internet navigation.
Must have strong customer service and listening skills; accurate typing and computer skills; ability to learn quickly and retain complex information. DUTIES: Answer calls from plan members, group contacts and providers; work in a fast paced office environment; explain benefits to members; log faxed claims; assist claim examiners as requested; and other duties as assigned. HOURS/DAYS: Mon – Fri, day shift, 40 hrs/wk
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