Position Overview
The Account Manager is responsible for oversight of their assigned accounts and fulfillment of open orders for our customers. The Account Manager works in conjunction with the Branch Manager to recruit and screen for temporary, temporary-to-hire and direct hire positions.
The Account Manager shall ensure employee job preparedness and assign appropriate employees to the employer to ensure the highest level of customer satisfaction.
Essential Job Functions
· Assist applicants with the application process, ensuring all required forms are completed and accurate.
· Screen applicants to ensure the applicant possess the skills and requirements, as requested by the customer
· Conduct interviews for specific positions, as well as the general screening process
· Perform testing on applicants, specific to employer, including background screening, drug testing and proficiency testing
· Assign employees and coordinate with customer and employee for start date, times, wage, etc.
· Perform orientation of new-hires ensuring safety, policies and expectations for temporary employees, as well as time card and payroll processes
· Supervise, Manage and end assignment (termination) of temporary employees, as needed, within company policy
· As needed, Greet applicants and customers upon entering the office
· As needed, Offer applicants and customers refreshments upon entering the office
· Back up telephones and answer telephones and direct callers to appropriate person and/or assist applicants and customer with questions concerning job openings, application process, assignments and services
· Ensure that all applicant forms are completed for all candidates interviewed
· Input applicant information into the Applicant Tracking System
· File applications, I-9 and EEO form and other office documents in appropriate file system
· Any other duties, as assigned, for the overall function of All-Star Labor & Staffing
· Develop a relationship with new and existing accounts, ensuring that the branch is exceeding the expectations of the employer, through continued customer service
· Develop customer profiles, providing staffing coordinators with the “skill set” and “desired employee” to fulfill the need of the employer
Job Types: Full-time, Temporary
Pay: $20.00 – $24.00 per hour
Benefits:
Experience level:
Shift:
Weekly day range:
Work setting:
People with a criminal record are encouraged to apply
Work Location: One location
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