Alaska Marine Lines Hiring for Customer Service Representative at Kitsap County, WA Full Time

Our Receiving team are experts at helping a truck driver standing in front of them to process their paperwork, while answering the phone, and responding to the warehouse via the radio all at the same time…without breaking a sweat!

Schedule: Monday through Friday with start times between 7am and 8am. Our customer service team works on average 45 hours a week which earns you $50K-$60K, with opportunities for bonuses!

Location: 5615 W Marginal Way SW, Seattle, WA 98106

Qualifications

• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills
• We expect you to show up to work, every day and on time
• Strong work ethic – we work together as a team
• Minimum of 2 years of experience in customer service is required
• Perform basic math for quotes for customers if needed
• Windows, Excel, Outlook, keyboarding and ten key proficiency

Benefits

Paid Time off – start with 17 days paid time off a year (PTO) + additional extended leave paid time

Paid Holidays – 8 paid holiday a year in addition to your PTO (New Years Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Day after Thanksgiving, Christmas Eve, and Christmas Day)

Health Insurance – medical, dental, and vision

Health Insurance for your family – we pay 85% of the medical, dental and vision for your family

401(k) with company match + additional annual retirement contribution

Tuition Reimbursement

Employee assistance program

Life Insurance and AD&D – we pay for at no cost to you

Long term disability – we pay for at no cost to you

Opportunities for internal promotions/career advancement

Family friendly work hours (closed on weekends)

Discretionary Bonus Program, Competitive wages with annual performance and wage reviews