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About The Position
NOW HIRING: Concessions Staff at The Elevator inside Pullman Moscow Regional Airport (PUW). Join Team PUW and Help Create Exceptional Guest Experiences! We’re looking for enthusiastic, people-focused individuals to prepare and serve delicious hand-crafted food and beverages and support customers with making purchases at the concessionaire. If you thrive in a fast-paced environment, love making meaningful connections, and have a passion for hospitality, this is the perfect opportunity for you. The Concessions Staff will attend customers, ensure proper stock is maintained, and prepare food and beverages.
Requirements
- Strong teamwork skills
- Excellent interpersonal skills with a focus on customer service
- Ability to maintain a welcoming atmosphere with coworkers and customers
- Basic cooking and knife skills
- Time management skills
- Ability to listen to, read, and follow instructions
- Familiarity with food handling, safety, and other restaurant guidelines
- Experience with or ability to learn Toast point of sale system
- Must have or be willing to acquire MAST Alcohol Server Permit
- Must have or acquire Washington State Food Handlers Card
- Previous customer service experience required.
- Successful completion of TSA required background check required
- Must be 21 years or older
- Ability to stand for long periods of time
- Ability to traverse all parts of the airport quickly
- Must be able to lift up to 50 pounds at times
Nice To Haves
- Previous restaurant experience preferred
Responsibilities
- Make coffee and lotus drinks, prepare food to correct specifications
- Prepare and serve alcoholic beverages
- Follow protocols for service and handling of alcohol
- Ensure customer satisfaction with all aspects of the concessionaire and dining experience
- Follow specific instructions regarding placement of product and preparation of product.
- Become well versed about the concept of the concessionaire so as to properly appraise guests of its offerings
- Ensure cash is handled appropriately and cash drawer balances at End of Day and Shift Change
- Prepare catering orders as instructed
- Documents feedback from guests in regards to desires and experiences within the airport
- Performs other duties as assigned
Benefits
- 20-40 hours per week, depending on schedule
- Starting wage $17.50 DOE, plus tips
- Positions may be eligible for retirement benefits through WA State DRS