**Key Responsibilities:**
– **Booking and Ticketing:** Handle customer requests for airline tickets by using booking systems to ensure accuracy and efficiency in reservations.
– **Customer Service:** Assist customers by providing information about flight schedules, fares, and any other travel-related inquiries, ensuring a positive experience.
– **Managing Changes:** Make necessary changes to bookings as requested by customers, including cancellations, re-bookings, and special requests, while adhering to airline policies.
– **Payment Processing:** Handle payments securely and accurately, ensuring that all transactions are processed in accordance with company procedures.
– **Documentation:** Prepare and manage necessary documentation for ticketing and booking confirmations, ensuring compliance with regulations and policies.
– **Coordination with Airlines:** Communicate with airlines regarding issues such as flight changes, cancellations, and customer service concerns to ensure customer satisfaction.
**Required Skills and Expectations:**
– Strong communication skills are essential to interact effectively with customers and airline representatives.
– Attention to detail is critical to manage bookings accurately and avoid errors.
– Basic knowledge of travel and airline procedures is preferred but not required for candidates with a willingness to learn.
– A positive attitude and ability to work in a team-oriented environment are important for fostering good relationships with colleagues and clients.
– Must be willing to work full time in an office setting and adapt to varying work demands.
Experience
0 – 1 Years
No. of Openings
25
Education
10th Pass
Role
Air Ticketing Executive
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Walk-in interview location
KOLKATA
About Vericence Vericence is a digital engineering and technology consulting firm helping enterprises build AI-driven platforms, modernize legacy systems, and...
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