As an Air Ticketing Associate, you will play a key role in providing exceptional service to customers by assisting them with flight bookings and ticketing.
Key Responsibilities:
1. **Customer Assistance**: Interact with clients to understand their travel needs. Provide them with accurate information regarding flight options and prices, ensuring a pleasant experience.
2. **Ticketing Operations**: Process flight bookings and issue tickets through various airline systems. Ensure all details are accurate and meet company standards.
3. **Problem Resolution**: Address customer inquiries and resolve any ticketing issues, including cancellations, changes, or refunds, in a timely manner.
4. **Record Keeping**: Maintain detailed records of ticket transactions and customer interactions to support efficient operations and reporting.
5. **Collaboration**: Work closely with team members and other departments to streamline the booking process and improve service quality.
Required Skills and Expectations:
Candidates should possess strong communication and interpersonal skills to effectively interact with clients. Attention to detail is crucial for accurately managing ticket information. Basic computer skills are essential for using booking software and managing data. A positive attitude and willingness to learn are vital in adapting to this fast-paced work environment.
Experience
0 – 1 Years
No. of Openings
67
Education
10th Pass
Role
Air Ticketing Associate
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
kolkata
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