Log In
Sign Up
Customer Services & Support
Air Authority Heating & A/C, Inc Hiring for Customer Service Representative at Mason, OH Full Time
Advertisements
Full Job Description
Air Authority is looking to add a Customer Service Representative to our office team. We are a local, family owned company that has been serving the Cincinnati area for over 20 years!
Job Responsibilities include:
Handling inbound customer calls and scheduling.
Communicating with technicians to ensure all parts and equipment are taken to job sites.
Managing the daily schedule for service technicians and sales team.
Checking parts order statuses and updating customers on their status.
Performing outbound calls to customers to schedule appointments and repairs.
Ensuring the correct technician is on each call and that appointments are scheduled in the most efficient manner.
Requirements:
High School Deploma/GED
Competent Computer skills to utilize dispatching software
Must have great verbal communication skills and customer service abilities.
Job Type: Full-time
Pay: Up to $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
- Office
Education:
- High school or equivalent (Required)
Experience:
- Customer Service: 1 year (Required)
Work Location: In person