Aeolus staffing Soltuions is Looking For Call Centre Agent at Remote Full Time

Call Center Representative

Duties:
– Handle inbound and outbound calls in a professional and courteous manner
– Provide excellent customer service by addressing customer inquiries, resolving issues, and providing accurate information
– Maintain customer records by updating account information and documenting interactions
– Follow call center scripts and procedures to ensure consistency and quality of service
– Collaborate with team members to meet individual and team performance goals
– Escalate complex or unresolved issues to appropriate departments for further assistance

Experience:
– Previous experience in a call center or customer service role is preferred
– Strong communication skills, both verbal and written
– Fluent in French is required
– Excellent problem-solving skills and ability to think quickly on your feet
– Proficient in using computer systems and navigating multiple software applications simultaneously
– Ability to work in a fast-paced environment and handle high call volumes

If you are a motivated individual with a passion for providing exceptional customer service, we want to hear from you! Join our dynamic team as a Call Center Representative and contribute to our mission of delivering outstanding support to our valued customers.

Job Type: Full-time

Salary: $20.00-$23.00 per hour

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday

Education:

• Secondary School (preferred)

Experience:

• Call center: 2 years (preferred)
• Customer service: 1 year (preferred)

Language:

• French (required)

Work Location: Remote