Advocare, LLC Hiring for Front Desk Receptionist at Skillman, NJ Full Time

Front Desk Receptionist/Patient Services Rep for Gynecology Practice Needed

Job description

Advocare, LLC is a partnership of the top doctors in New Jersey and Pennsylvania, including pediatricians, family practice doctors and specialists. As part of the team, you’ll work side-by-side with forward-thinking professionals who strive to provide the highest quality medical care by meeting and exceeding standards for clinical outcomes while delivering exceptional patient service in an evolving healthcare environment.

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to communicate with patients and colleagues. The employee frequently is required to sit, walk, and stand.

Functions and Responsibilities are as follows:

· Welcomes patients and families to the practice, provides necessary registration form to the patient for completion and signature, reviews the form for accuracy, and updates patient information and visit status in EMR system. Scans documents as needed in EMR.

· Answers incoming telephone calls on a multi-line telephone system in a friendly, professional manner, as well as in an efficient and timely fashion. Schedules patient appointments. Directs patients to the appropriate staff members or records messages in accordance with approved telephone procedures.

· Appropriately schedules, reschedules, and cancels patient appointments.

· Verifies correct insurance information via card, or phone call to the insurance company as appropriate. Has knowledge of insurances and Provider PAR status. Scans copy of card in chart. Runs eligibility on every patient prior to checking them in.

· Collects and posts co-pay or payments for services at each visit. Advises patients of any outstanding balance and collection of this payment.

· Ensures patients check out as they leave the office and follow check-out procedures.

· Maintains various logs of daily activity, totaling payments received and balancing with daily s in EMR system. Reviews for accuracy.

· Maintains confidentiality and uses discretion when handling patient medical records and information.

· Performs various clerical duties as assigned.

· Performs other duties as assigned by providers, coordinators, and managers in accordance with established office policy.

· Regular attendance in the office is required for this position.

Required Competencies (Knowledge, Skills, and Abilities):

The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Excellent customer service skills.
• Effective verbal and written communication skills.
• Demonstrate professionalism, confidentiality, and diplomacy.
• Serve a wide range of employees and patients.
• Establish and maintain effective working relationships with a diverse group of people at all levels of the organization.
• Commitment to excellence and high standards.
• Detail-oriented with thorough follow-up initiative for all pertinent matters.
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
• Computer knowledge is essential.

Required Education and Experience:

• High School Diploma or Equivalent.
• Experience with Microsoft Office (Word, Excel, Outlook, and PowerPoint).

Position Type/Expected Hours of Work: Part-time in a Gynecology office, approximately 25 hours/week.

Job Type: Part-time

Pay: From $18.00 per hour

Benefits:

• Employee assistance program
• Paid time off
• Vision insurance

Healthcare setting:

• Outpatient

Medical specialties:

• Ob/Gyn

Schedule:

• Day shift

Ability to commute/relocate:

• Skillman, NJ: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person