AdventHealth Hiring for Team Member Experience Coordinator at Tampa, FL Full Time

All the benefits and perks you need for you and your family:

• Benefits from Day One

• Paid Days Off from Day One

• Career Development

• Mental Health Resources and Support

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: FT Days – Exempt

Shift: Days

Location: Hybrid – Must live in greater Tampa Bay area

The role you’ll contribute: Team Member Experience Coordinator

The Experience Coordinator is responsible for supporting internal initiatives for an assigned business unit which drives AdventHealth Medical Group WFL strategic goals and supports Adventist Health System’s (AHS) in consumer and team member experience strategy. The Experience Coordinator partners with the Centralized Hiring team and Consumer Experience team to support recruitment, retention, satisfaction, and overall engagement within AHMG. Experience Coordinator serves by providing support to ensure their assigned business unit is delivering upon our AHS Brand Promise and Service Standards. Also, actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.

Principal Job Duties and Responsibilities:

• Utilized exceptional customer service skills and build lasting relationships while working with our internal HR and Talent Acquisition team

• Supports a broad range of HR operations, HRIS input, and talent acquisition activities to create a world-class onboarding and new hire employee experience

• Ensures success in the new hire integration experience, ensuring we are building a culture that excites our team members, sets them up for success, helps them thrive and continuously grow within the company

• Identifies and recommends solutions for onboarding and new hire process improvements

• Builds positive relationships with employees through excellent and proactive communication.

• Analyzes new hire data and ing to determine trends, patterns, and insights as needed.

• Anticipates needs and solutions for supporting employees throughout their first 90 days.

• Source and identify talent through creative and traditional avenues

• Identify and attend local recruiting/networking events at local colleges, trade schools, and AdventHealth Career Expos.

• Track candidates as they move through the pre boarding and onboarding process

• Proactively communicate with candidates at every step, ensuring that they have a full understanding of our process and all the information they need at every point in our recruiting process

• Facilitate strong partnerships with hiring managers

• Help to provide feedback and influence hiring decisions

• Assist in onboarding of new float pool employees ensuring appropriate equipment is set ups,

• Collaborate with Director of Consumer Experience and Centralized hiring manager to assist in workforce planning and execution.

• Pre-Screening Candidates and Conducting interviews for clinical and non-clinical staff

• Support the consumer experience team with feedback and projects to support initiatives associated with consumer, team member and provider satisfaction.

• Supports Float team in scheduling

Qualifications

The expertise and experiences you’ll need to succeed:

EDUCATION AND EXPERIENCE REQUIRED:

• High School Graduate or equivalent

• Three years of experience in recruiting or Talent Acquisition or related field.

• Two years of experience working in a healthcare setting.

EDUCATION AND EXPERIENCE PREFERRED:

• Bachelor’s Degree in Healthcare, Business Administration, Communications, Psychology, or related field

• Two years of experience in outpatient settings such as physician practices, retail clinics and outpatient services

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.