Administrative Support Full Time

UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada’s top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.

www.uhn.ca

Job Description

Union: SEIU (Clerical)- WP

Number of vacancies: 1

New or Replacement Position: Replacement

Site: UHN – West Park Healthcare Center

Department: Program Services

Reports to: Program Managers

Hours: 37.5 hours per week

Wage Range: $33 to.$34 34.07 per hour. Start rate non-negotiable.

Shifts: Days

Status: Permanent Full-Time

Closing Date: April 14, 2026

Position Summary

The Administrative Support is responsible for providing administrative support to the manager and/or department/unit team.

Duties

• Provide administrative support to the manager and/or team, including processing of all incoming and outgoing communication including mail, correspondence, minutes, forms, etc.
• Type confidential reports
• Provide support to projects as delegated.
• Arrange and coordinate meetings and trainings; take and type minutes.
• Set-up and maintain departmental files.
• Monitor the need for office supplies and track departmental equipment & supply purchases.
• Track & process financial requisitions/orders and payroll information as required. Initiate payroll adjustments as required.
• Perform other administrative duties as assigned, if not in contradiction with job purpose.
• Prepare presentations for conferences as assigned.
• Be aware of conditions and measures that may affect the safety of patients, residents, students, employees, volunteers, physicians and visitors including:
• Compliance with the safety standards of the hospital and applicable legislation
• Identification and prevention of safety issues and problems
• Taking corrective action, where possible
• Attendance at safety meetings/training/updates in accordance with the Centre’s standards
• Ability to work in a manner that exemplifies the Centre’s core values and helps patients get their life back
• Evidence of good performance history and attendance record

Qualifications

• Required (Minimum):
• High school diploma
• Administrative Support certificate/diploma or a minimum 2 years office experience
• Desired/Preferred: Experience in a health care setting
• General knowledge of office practices, process and procedures
• Must be able to read and understand sort notes, brief forms and/or instructions
• Ability to perform duties in a professional and courteous manner and produce high quality work while meeting deadlines in accordance to UHN standards
• Exercise initiative and good judgement with ability to multi-task
• Compliance with confidentiality requirements under UHN Privacy Policy
• Effective organizational, interpersonal, and communication skills
• Knowledge of applicable legislative, UHN and/or departmental policies
• Client service oriented, with the ability to effectively work with diversity and appreciate that people with different opinions, backgrounds and characteristics bring richness to the challenge or situation at hand.
• Ability to work effectively in a team environment
• Ability to handle difficult patients/situations

Related Experience

• Required (Minimum):
• Advanced Microsoft Word, Excel and Outlook
• Intermediate MS PowerPoint
• Exceptional customer service skills with external stakeholders
• Minimum typing speed 60 w.p.m.
• Good mathematical abilities
• Good interpersonal, organizational and communication skills (both written and verbal)
• Ability to work independently without supervision
• Ability to prioritize workload within a multi-task environment with multiple demands
• Evidence of satisfactory attendance and punctuality

Desired/ Preferred

• Knowledge of ANSOS, EPR, and Total Solutions

Additional Information

Why join UHN?

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

• Competitive compensation & benefits (medical, dental, etc.)
• HOOPP defined benefit pension plan
• Wellness services & offerings
• Close access to Transit and UHN shuttle service
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates. Please ensure you check your email regularly.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.