Acutis Diagnostics Inc Hiring for Tech Support Specialist at Monmouth Junction, NJ Full Time

The Support Specialist is responsible for providing support to both employees and clients on their desktop functions and technology.

The Support Specialist is responsible for the following:

• Act as the initial point of contact for all computer and system related concerns from clients or other employees
• Assist management in creating training materials pertaining to computer troubleshooting and usage.
• Maintain working logs detailing all required system updates, errors, complaints, troubleshooting, etc.
• Must have excellent communication skills for phone meetings with clients to analyze, troubleshoot and diagnose hardware problems.
• Help assist with resolving technical issues related to network interruptions.
• Install and configure computer systems, hardware, and applications within the company.
• Exerts excellent time-management skills and the ability to establish reasonable and attainable deadlines for resolutions.
• Experience installing and configuring computer systems and applications for a large company.
• Extensive experience working with different operating systems including Windows and Mac OS
• Assist with AWS and Azure environments.
• Assist with back up restore and other projects.

Job Type: Part-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• Monmouth Junction, NJ 08852: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Technical Support: 1 year (Required)

Work Location: In person