Description :
ADMINISTRATIVE SUPPORT
Supports the patient check-in and check-out processes.
Scheduling and coordinating all patient appointments.
Answering and directing calls.
Process pre-authorizations and pre-certifications.
Prepare and files medical record.
Provides cross coverage for other administrative roles.
Maintains clinical files according to organization / department protocol.
Processes patient related correspondence.
Maintains confidentiality of patient information.
CLINICAL SUPPORT
Ensures efficient patient flow.
Prepares treatment rooms and equipment for patient examinations.
Provides appropriate procedural support following department specific guidelines.
Accurately records and / or updates relevant patient information.
Performs daily Quality Controls (QC) for all Point of Care (POC) testing.
Obtain specimens, accurately performs and records patient POC testing per policy.
Under provider and / or RN direction, performs tracking and retrieval of patient lab / diagnostic testing results
to facilitate timely provider review and follow-up.
Under provider and / or RN direction, performs the administrative functions of the patient prescription
renewal process in accordance to policy.
Provides cross coverage for other appropriate clinical roles.
DEPARTMENTAL SUPPORT
Provide support as needed for departmental medical record audits.
Cleans and stocks patient care rooms between patients.
Maintains appropriate inventories of all medical supplies.
Stocks and maintains all patient related forms and educational materials.
Utilizes equipment appropriately and notifies Practice Manager in a timely fashion of equipment / facility
break-down or damage.
DOCUMENTATION
Documentation is legible and falls within the appropriate MA scope / Organizational documentation
guidelines.
Accurately documents patient information on appropriate forms. Demonstrates accuracy in basic data entry
and data retrieval of paper / electronic patient records.
Diversity, Equity & Inclusion
At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through :
Actalent is an equal opportunity employer.
About Actalent
Actalent connects passion with purpose. We help visionary companies advance their engineering and science initiatives through access to specialized experts that drive scale, innovation, and speed to market.
With a network of almost 30,000 engineering and sciences consultants and more than 4,500 clients across the U.S., Canada, Asia, and Europe, Actalent serves many of the Fortune 500.
An operating company of Allegis Group, the global leader in talent solutions, Actalent launched as a new specialized engineering and sciences services and workforce solutions brand in 2021.
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