Acorn Dentistry for Kids Hiring for Scheduling Coordinator at Silverton, OR Full Time

Benefits

• Up to $19/hour
• Company pays 55-75% of benefit premiums based on tenure and great coverage
• Company paid activities (pedicures, terrarium building, rope courses, etc.)
• Generous PTO package for all full-time team members including paid holidays

About Acorn Dentistry for Kids

Acorn Dentistry for Kids started with a simple and clear purpose; Every Child Gets a Smile. We continue to work towards our purpose, to be a world-class leader in supporting a child’s health and confidence in the way they look and feel. Growing healthy smiles and independent people since 2017, we take great pride in our team members’ personal and professional growth. We make our decisions with our core values in mind; Build Community at Work, at Home and Abroad, Create Magic and Look to Tomorrow.

About the role

Our Scheduling Coordinators are the heart and soul of Acorn Dentistry for Kids. They work in a tight-knit team at our Clinic Support Office in Silverton to take all incoming calls for our clinics and make sure our patients are scheduled in a timely manner. The Scheduling Coordinator is responsible for introducing new patients and their families to Acorn, going over the appointment process and what they can expect, taking all patient information, and working closely with our administrative team and transferring calls if need be. We are looking for team members who are detail oriented, consistent, and able to be flexible with the ever-changing needs of our clinics.

Responsibilities:

• Building relationships through personal connections with our families
• Supporting our clinics and helping ensure their schedules are full and well organized
• Receiving incoming calls from our marketing efforts
• Scheduling appointments over the phone
• Having excellent written communication skills
• Utilizing dental software; Must have proficiency in computer skills
• Verifying OHP insurance and collecting private insurance information

Qualifications:

• High school diploma or equivalent
• Warm and engaging phone personality
• Must be proficient with computers, good typing skills, and knowledge of Microsoft programs
• Strong organizational skills
• Bilingual candidates highly encouraged to apply
• Front desk/call center experience a plus