Acme Distribution Hiring for Customer Service Rep- Distribution Center at Aurora, CO Full Time

Join Acme Distribution, Denver, Colorado’s leading supply chain, warehouse, transportation, and fulfillment logistics and management company since 1947. We are currently seeking a dedicated Customer Service Rep for our Distribution Center who will excel in providing excellent client service and managing customer orders. Our company offers a competitive salary, comprehensive benefits, and a supportive work environment.

Responsibilities

• Provide excellent client service through phone, email, and in-person communication
• Manage direct-to-customer orders using multiple systems, email, and phone correspondence
• Verify, maintain, and audit issue tracker entries related to vendor appointments, shipment quality, s, damage, and third-party labor delivery issues
• Meet or exceed all performance metrics and assist clients in resolving issues
• Establish and maintain direct communication with internal and external customers
• Ensure all client information is current and up to date
• Coordinate with supervisors in customer service and operations departments to handle accounts accurately and efficiently
• Perform accurate ten-key calculations and data entry
• Process paperwork for shipping and receiving of assigned accounts
• Assist on the floor when needed and perform other assigned tasks
• Abide by GMP and Food Safety/Quality regulations set by the company

Qualifications

• High School Diploma or equivalent
• Proficiency in common office applications
• Quick learner with the ability to ask questions
• Self-motivated and able to prioritize own workload
• Detail-oriented and able to work in a fast-paced, multi-tasked environment
• PC literate with proficient knowledge of MS Office Suites (Windows, Word, and Excel)
• Strong critical thinking and proactive resolution skills
• Ability to manage large volumes of data from multiple accounts
• Excellent interpersonal, verbal, and written communication skills
• Team player with the ability to establish and meet goals

Compensation

Pay: $18-20/hour based on experience

Benefits

• 
  Health, dental, and vision insurance available first of the month after 30 days
• 1st year – Sick pay accrual and 8 paid holidays
• Paid vacation after 1-year anniversary
• Optional Matching 401K, Disability, and Life Insurance

Must be able to pass a background check and our company participates in everify.

Interested applicants please contact:

Eryn Scott, Recruiter

303-367-3328

[email protected]