Accuro Hiring for Health Care Provider Engagement Specialist at United States Full Time

Business Title: Health Care Provider Engagement Specialist

Location: Raleigh, NC (100% Remote Job)

Job Type: Contract (6 M+)

The Project Coordinator provides a service that is a high-priority in ensuring that client continues to comply with internal and external regulations that encompass compliant engagement of Health Care Providers and External Experts. The role will be integral to the improvement of efficiencies in the Global Hubs engagement processes and deliver consistent and compliant ways of working.

Job Responsibilities

• Utilize existing systems tools and ways of working to enable effective, consistent, and compliant delivery of Health Care Provider and External Expert Engagements
• Maintain and enhance existing processes to support the continued business, ensuring that both system and process remain fit for purpose within a changing external and internal environment
• Support specific core Health Care Provider Engagement processes for client Pharmaceuticals and ViiV Healthcare
• Maintain specific core External Expert Engagement processes specific to enterprise Health Care Provider/External Expert requirements and aligned with client Code of Practice and SOP 344448
• Delivery of operational support services to support specific therapy Health Care Provider/External Expert engagements for cross-border and above-country sponsored activity as required
• Ensuring customer queries are dealt with in a timely manner
• Ensure Health Care Provider/External Expert travel is booked compliantly in line with client policy
• Maintain documentation compliance and retention to required standards
• Assisting in the delivery of level 1 quality framework (checklists) and support of QA audits (levels 2-3)
• Supporting a culture of continuous process improvements through regular end-to-end process reviews
• Provide input into the design of appropriate training programs and materials to support all staff training needs (e.g. e-learning modules, ways of working Navigator pages, process micro-sites, process flows, checklists)

Skills & Experience Required

• Bachelor’s degree in a relevant field
• Highly developed IT skills
• Previous project coordinator experience
• Track record of success working in teams