AccentCare, Inc Hiring for Hospice Admissions Coordinator at Middlebury, CT Full Time

Responsibilities:

• Receive professional referrals and obtain the critical referral information in the form easiest for the referral source (electronic, fax notification, phone, Hospice Care Consultant (HCC) notification, etc.) to ensure timely response and data entry in the electronic medical record (EMR) system.
• Receive potential patient and family inquiries regarding Hospice services. Obtain and input referrals into EMR, the basic information regarding the patient status in order to describe how AccentCare may assist, with a goal of scheduling a visit to initiate the relationship
• Coordinate and schedule visits to ensure the appropriate staff makes initial contact, based on patient condition and family situation, to meet the professional referral source
  Communicate with referral sources, attending physicians, AccentCare staff members, and other agencies as needed, to coordinate initiation of hospice services
• Maintain regular communication with all involved in sign-on, consent and admission assessment phases to ensure seamless coordination of information and services
• Build and maintain a close professional referral source relationship through timely written and phone communication informing them of the admission phase and final disposition of referrals as appropriate
• Cultivate and develop a deepened relationship with AccentCare Finance Commercial Insurance, and local third-party insurers through timely written and phone communications, coordinating information between the two entities as necessary

Qualifications:

• 1+ year Hospice experience
• Excellent written and verbal communication skills. Strong organizational skills and excellent customer service background
• Demonstrated familiarity with policies of the organization and state(s) and federal regulations pertaining to hospice services