Accent Impression Inc. Hiring for Customer Service Representative at Saint-Laurent, QC Full Time

Position: Customer Service Representative Key Accounts

Join an organization with a strong reputation and stability in business. The

Coordinator for Digital and Large Format Operations reports to the President and works with the Production Director. Your role in the organization is to ensure that the printing and prepress departments of the digital and large format printing division are running smoothly, and to make purchases for external binding, if necessary. You will plan the production (digital & offset printing, large format, binding, shipping) with the Production Manager.

Duties and Responsibilities

• Ensure you have a clear understanding of the work to be performed and have all the required information;

• Open the production bag for digital and large controls;
• Evaluate the prepress, printing, finishing to optimize the means of production, with the press operators and the Production Director;
• Review the final test, obtain approval and authorize printing;
• Follow the production steps from pre-print to delivery.

Technical Requirements and Required Skills

• Very good knowledge of printing related products and components;
• Minimum of 5 years of experience in the printing industry, preferably in the production of sheet press (press, cutter or other);
• Mastering the Windows environment, having ease with computer software and numbers;
• Respect de la confidentialité;
• Meeting tight deadlines,
• Good ability to negotiate;
• Good ability to work in a team environment;
• Rigor, thoroughness and attention to detail;
• Ability to work under pressure and react quickly;
• Ability to work on multiple files simultaneously and excellent organizational skills;
• Knowledge of the computer environment, prepress and/or digitization.

• Bilingualism required (English and French) written and oral communication;

• Rigor in monitoring and customer service;

Type of employment: Full-time, permanent

Benefit: Group insurance, pension fund

Job Types: Full-time, Permanent

Salary: $55,000.00-$56,000.00 per year

Benefits:

• Dental care
• Extended health care
• Vision care

Schedule:

• 8 hour shift