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ABA Centers of America Hiring for IT Support Specialist at Worcester, MA Full Time

Full Job Description

IT Support Specialist – ABA Centers of America


Worcester, MA


About ABA Centers of America

ABA Centers of America provides ABA (Applied Behavior Analysis) therapy and diagnostic services to people with autism. We help clients and families in our centers, in homes, and in the community. Our company began with one person trying to get help for two young family members with autism. Now our goal is to bring ABA therapy to as many clients as possible. Our clinics are in multiple locations, and we are expanding rapidly but with careful attention to planning and resources. Client care is at the center of everything we do.

Growth Opportunity
Are you an experienced IT professional looking to make the next move in your career with a growing, innovative company where you can truly make a difference in the lives of kids and families?
Our IT Support Specialists provide technical support to maintain our computer systems and ensure optimal performance so that end users can maintain high productivity. The successful candidate will work with a team to execute a roadmap with specific tasks related to security, networking, phone system, system adoptions, etc.

What You’ll Do
  • Provide technical assistance with computer hardware and software
  • Resolve issues for staff via a ticketing system, phone, or in-person
  • Execute assigned tasks planned in the roadmap, including security tasks, systems upgrades, software deployments, etc.

Education, Work-Experience, and Other Requirements

  • Bachelor’s degree (preferred)
  • 2+ years in IT support
  • Occasional regional travel
  • Willingness to submit to drug and background screenings


Expertise Needed
  • In-depth knowledge of Windows 10, Microsoft Office 365, Networking, Security
  • Extra points for Certifications and experience in healthcare companies
  • Excellent customer service skills
  • Strong troubleshooting and critical thinking skills


Benefits

  • Three weeks of paid time off to start
  • 100% company-paid medical insurance plan option
  • Dental, vision, long-term disability, and life insurance
  • Generous 401(k) match


ABA Centers of America Culture
ABA Centers of America is an environment propelled by collaboration through our team-member philosophy: “Empowering Your Ambition.” That means we want to do everything we can to help team members fulfill their professional goals.

Most importantly, ABA Centers of America team members understand that clients come first and are at the center of everything we do.
Recruiter ID: #LI-AM1

Job Overview

  • ID: 341096
  • Date Posted:
  • Location:
  • Job Title: ABA Centers of America Hiring for IT Support Specialist at Worcester, MA