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Admin & Office Assistant

A Banff Boutique Inn is Looking for hotel front desk clerk Full Time

  • Work Term: Permanent
  • Work Language: English
  • Hours: 40 hours per week
  • Education: Secondary (high) school graduation certificate
  • Experience: Will train
  • or equivalent experience


    • Work setting

  • Staff accommodation available
  • Hotel, motel, resort


    • Tasks

  • Register arriving guests and assign rooms
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Investigate and resolve complaints and claims
  • Process guests’ departures, calculate charges and receive payments
  • Balance cash and complete balance sheets, cash reports and related forms
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Handle wake-up calls
  • Perform light housekeeping and cleaning duties
  • Provide customer service


    • Computer and technology knowledge

  • Word processing software
  • Computerized bookkeeping system
  • Central reservation system (CRS)
  • Internet


    • Transportation/travel information

  • Public transportation is available


    • Work conditions and physical capabilities

  • Attention to detail
  • Fast-paced environment
  • Standing for extended periods
  • Work under pressure


    • Personal suitability

  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Judgement
  • Organized
  • Reliability
  • Team player
  • Initiative
  • Outgoing


    • Screening questions

  • Are you available for shift or on-call work?
  • Are you available for the advertised start date?
  • Are you currently a student?
  • Are you currently legally able to work in Canada?
  • Are you willing to relocate for this position?
  • Do you currently reside in proximity to the advertised location?
  • Do you have previous experience in this field of employment?
  • What is the highest level of study you have completed?


    • Other benefits

  • Free parking available
  • Learning/training paid by employer
  • On-site housing options
  • Team building opportunities

Job Overview

  • ID: 319273
  • Date Posted:
  • Location: ,
  • Job Title: A Banff Boutique Inn is Looking for hotel front desk clerk