360 Eyecare Hiring for Customer service Representative (FT) at Toronto, ON Full Time

• Must have at least one year of experience in customer service.
• Should have well-developed written and spoken communication skills.
• They have high attention to detail and is comfortable operating in both a sales-focused role and an administrative one, as the need arises.
• We are looking for someone with high energy and an eager-to-learn attitude and the ability to balance working as part of a larger team and working independently.

• Responsibilities include booking appointments, returning emails, assisting patients with frame selection, sales, invoice matching, and performing pretesting for the optometrist.
• Administrative appointment managing.
• Follow-ups and customer service tasks.

About 360 Eyecare:

360 Eyecare is a modern, progressive optometric and optical centre that delivers comprehensive eyecare services and eyewear products to patients. Our opticians and optometrists are located in three locations across Toronto. Our goal is to provide patients with the best possible care from the moment they walk into our office. From checking in for your comprehensive eye exam through every step of your visit, we make sure that your experience is enjoyable and seamless. Our office takes pride in our ability to serve all of your eye care and eyewear needs. We provide eye exams, make your glasses, and also follow up to ensure that you are happy with the fit, feel, and prescription. Our eye emergency clinic is open 6 days/week. All of our optometrists are therapeutics certified and are thoroughly trained in the management of diabetic retinopathy, glaucoma, cataract, Macular degeneration and other ocular diseases. We also offer direct billing to your insurance providers (as allowed by your plan), and have a payment plan available at 0% interest financing through PayBright. Our specialty lenses include: Nikon lenses with SeeCoat blue AR, Essilor lenses, daily contact lenses, in addition to carrying top brands such as La Font, Maui Jim, Tom Ford, Kate Spade, Ray Ban, Michael Kors, Paul Smith, Kio Yamato, Munic, and more! At 360 Eyecare we provide our patients and customers with the full circle of eye care, so we strive for the best in all solutions eye-related. That includes eye exams, glasses, sunglasses, contact lenses and emergency eye care.