18-Month Contract – Senior Administrative Assistant Full Time

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.

In this role, you will provide administrative support to one ore more executives by managing their workflow and priorities for our licensed coffeehouse organization.

As a Senior Administrative Assistant, You Will

• Proactively manage executive calendars with attention to accuracy, detail and allocation of time and resources. Reprioritize as appropriate if business initiatives change and act independently to realign executive priorities.
• Serve as the main point of contact for the business unit or department. Answer questions, direct requests to appropriate partners and work with partners to exchange information.
• Organize, host and facilitate activities such as team and cross-functional meetings, conferences and department activities.
• Direct and execute complex administrative activities including coordinating, tracking or analyzing budgets; research information to respond to questions; update databases and organizational charts; create monthly reports or analyses; and organize large volumes of materials. Research background material and collect data for reports, meetings, events and correspondence.
• Create dynamic charts, tables, graphs and presentation materials, sometimes containing confidential content, ensuring that the final product has been edited for spelling, grammar and layout.
• Provide support and resources to department hiring managers for new partner setup and immersion activities, including ordering appropriate equipment.
• Organize and schedule team and department meetings, arrange for live and virtual audiovisual equipment, set up meeting facilities and take meeting notes.
• Schedule executive domestic and international travel in compliance with existing policies and procedures. Proactively address all aspects of executive’s travel such as currency, weather, culture and locale to ensure executive’s effective use of time and resources to promote productivity.
• Actively engage with executive’s team to ensure alignment of priorities and open communication paths. Attend team meetings as requested.
• Advise department in awareness of and compliance with company policies and procedures. Take initiative to provide training and coaching when appropriate, including department and travel budgets.
• Work collaboratively with other administrative assistants in the Toronto office and remote to support each other’s departments and share best practices.
• Maintain regular and punctual attendance.

We’d Love To Hear From People With

• Highschool diploma/GED or 4+ of military experience
• 5+ years progressive administrative experience
• 5+ years’ experience managing calendars and email in MS Outlook
• 5+ years’ experience in project or event management
• 5+ years experience in a fast-paced environment
• 5+ years experience making domestic and international travel arrangements
• Adaptability – able to execute with flexibility in response to a constantly changing environment.
• Collaboration – demonstrate confidence, composure and professionalism; able to build trust with internal and external customers.
• Communication – able to communicate clearly and concisely, both verbal and written.
• Customer Service – demonstrate a positive, can-do attitude with the desire to take on additional responsibilities, consistently delivers high quality customer service to both internal and external stakeholders.
• Organization – excellent organizational skills and high level of integrity and discretion in handling confidential and sensitive information with superior attention to detail.
• Problem Solving – critical thinking and strong analytical skills; able to proactively anticipate needs and use sound judgment.
• Technology – advanced knowledge of Microsoft Office 365 and virtual tools, particularly PowerPoint and MS Teams. Experience with Miro is considered an asset.
• Time Management – able to balance multiple priorities and projects in a fast-paced environment, meet deadlines and follow through on commitments.
• Ability to flex hours of work to support leaders in both BC and Ontario.

Compensation & Benefits

The typical hiring range for this position is $28.46 – $38.45 Hourly CAD hourly. Your base pay will reflect the market location and may vary based on your experience, skills, and internal equity.

From free coffee to competitive pay, Starbucks is proud to offer a comprehensive compensation and benefits package to our eligible part-time and full-time partners. Benefits include tuition reimbursement, health coverage with a variety of plans to choose from, and stock & savings programs like our Future Savings plan and Bean Stock. What’s more, Starbucks offers flexible scheduling and opportunities for paid time off. Visit starbucksbenefits.ca for details.

We believe we do our best work when we’re together, which is why we’re onsite four days a week at our Toronto Regional Office in North York.

Join us and inspire with every cup. Apply today!

At Starbucks, one of our values is to create a culture of warmth and belonging, where we treat each other with dignity and care in a diverse and welcoming workplace. We believe that enables us to better meet our mission and values while serving our customers from diverse communities.

All qualified applicants will receive consideration for employment without regard to race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability, or language and any other factor protected by applicable law.

Self-declaration as a member of an employment equity group will not be used to make employment decisions, nor will it impact any aspect of employment with Starbucks. Through voluntary participation, candidates consent to Starbucks’ collection and use of self-declaration information for the statistical purposes of analyzing and monitoring hiring practices.

Starbucks Corporation is committed to offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation@starbucks.com.