Key Responsibilities:
– **Customer Assistance**: Greet passengers with a friendly smile and help them with check-in processes, baggage inquiries, and flight information. Your warm attitude can make a big difference for travelers.
– **Ticketing Support**: Assist passengers in booking tickets and making changes to their travel plans. You will provide guidance on the different fare options available.
– **Lost & Found Services**: Help passengers locate lost items and manage lost and found inquiries. You will need good problem-solving skills to effectively assist in these situations.
– **Information Desk Support**: Provide accurate information about flight schedules, airport services, and facilities. Your knowledge will help passengers feel more comfortable navigating the airport.
Required Skills and Expectations:
Candidates must have completed at least the 12th grade and possess strong communication skills in English and Hindi. Basic computer skills are necessary for using booking systems and other software. A positive attitude and ability to work under pressure are essential, as you will handle various situations in a fast-paced environment. Flexibility with work hours is expected, including weekends and holidays. A commitment to providing excellent customer service is crucial, as you will be the first point of contact for many passengers.
Experience
0 – 1 Years
No. of Openings
50
Education
12th Pass
Role
Airport Passenger Service Associate
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
kolkata
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