Recovery Mentor(certiified) Full Time

About The Position

Requirements

• Must have demonstrated competency or ability to attain competency for each of the following within a reasonable period:
• Knowledge of alcohol and drug addiction and detoxification, community resources and recovery programs
• Ability to demonstrate a strong harm-reduction approach
• Communicate clearly, concisely, and effectively, orally and in writing
• Ability to maintain documentation in the EMR program
• Ability to take vital signs (blood pressure, heart rate, temperature, weight)
• Ability to work effectively and respectfully in a diverse, multi-cultural environment
• Ability to work independently as well as participating as a positive, collaborative team member
• Ability to function effectively and use good judgment in crisis situations
• Ability to work with the treatment team to maintain a healthy treatment milieu
• Proficiency in MS Office 365 (Word, Excel, Outlook), EHR platform, databases, virtual meeting platforms, internet, and ability to learn new or updated software
• Strong interpersonal and customer service skills
• Strong organizational skills and attention to detail, accuracy, and follow-through
• Excellent time management skills with a proven ability to meet deadlines
• Exhibits critical thinking skills
• Ability to maintain strict confidence as required by HIPAA, 42 CFR, and Oregon Statutes and BCTS Policies
• Ability to build and maintain positive relationships
• Ability to manage conflict resolution and anger/fear/hostility/violence of others appropriately and effectively
• High School Diploma (or equivalent)
• Must have personal lived experience with Substance Use Disorder
• Must have maintained continuous recovery for the previous two (2) years at the time of hire
• Requires CRM-I certification or eligibility/commitment to obtain within 6 months of hiring
• Requires PSS or other THW certification or ability/commitment to obtain within 6 months of hiring
• Current CPR and First Aid certification, or ability and commitment to obtain within 60 days of hiring
• Must maintain a valid Oregon Driver License or ability to obtain one upon hire, and be insurable under the organization’s auto liability coverage policy (minimum 21 years of age and with no Type A violations in the past 3 years, or three (3) or more Type B violations)

Nice To Haves

• Bilingual in English/Spanish a plus
• Previous training, experience, or knowledge of treatment in the disease of addiction is preferred

Responsibilities

• Participates and provides recovery coaching to people involved with BestCare Treatment Services using the following methods for engagement with clients:
• Makes regular telephone contact which may include talking with clients who need support and are feeling prone to relapse; reminder calls to clients who are scheduled for assessments, groups, individual sessions; doing outreach to client who miss group or individual services to attempt to reengage them in treatment services;
• Provides client transportation (when approved by supervisor): taking clients to/from treatment services/appointments, transport to detox or residential treatment, and other appointments when it is determined to be helpful by the primary clinician or treatment team;
• Provides recovery coaching for clients during activities;
• Makes home visits on a limited basis, with supervisor approval;
• Attend sober support meetings, or other sober activities, in the community with clients.
• Helps monitor and stay connected to clients who are in residential (and detox) to help with reengagement upon discharge;
• Takes individuals or groups of clients to 12-Step meetings and/or clean and sober activities as appropriate;
• Provides case management services including referrals to various resources (i.e. Food Bank, primary care/medical services, education entities, housing resources, etc.);
• Assists prep and clean-up for evening groups as needed;
• Provides individual, couples, and family support;
• Helping clinicians in groups at the office, jail, etc. Providing back-up in groups and other treatment activities;
• Helping clients develop and connect to non-using recovery activities (how to have fun clean and sober);
• Maintains case notes of client contact within agency documentation timelines in the electronic health record system (EHR);
• Assists the SUD team with UA drug testing if needed;
• Completes attendance sheets, required report forms, and reports client participation to Supervisor;
• Other related duties as assigned by supervisor or Program Manager.
• Performs work in alignment with BestCare’s mission, vision, values;
• Supports the organization’s commitment to fostering and maintaining a culture of inclusivity, equity, open-mindedness, cultural awareness, compassion, and respect for all individuals;
• Strives to meet Program/Department goals and supports the organization’s strategic goals;
• Adheres to the organization’s Code of Conduct, Business Ethics, Employee Handbook, and all other relevant policies, procedures, and other compliance needs;
• Understands and maintains professionalism and confidentiality per HIPAA, 42 CFR, and Oregon Statutes;
• Attends required program/staff meetings and completes assigned training timely and satisfactorily;
• Ensures that any required certifications and/or licenses are kept current and renewed timely;
• Works independently as well as participates as a positive, collaborative team member;
• Performs other organizational duties as needed.