**Key Responsibilities:**
– **Check-in Assistance:** Help passengers with the check-in process by verifying their tickets and providing boarding passes, ensuring a smooth start to their journey.
– **Baggage Handling:** Manage the loading and unloading of luggage, ensuring that all bags are transported safely and efficiently.
– **Customer Service:** Address passenger inquiries and concerns professionally, providing information about flight schedules, gate changes, and other relevant details.
– **Safety Protocols:** Follow all safety regulations and procedures to maintain a secure airport environment, contributing to the well-being of passengers and staff.
– **Coordination:** Work closely with airline personnel, security, and ground services to ensure seamless operations and effective communication during peak hours.
**Required Skills and Expectations:**
– Strong communication skills are essential for interacting with passengers and team members effectively.
– A customer-focused attitude is important, as you will be assisting travelers and ensuring they feel welcomed and supported.
– The ability to work in a fast-paced environment is crucial, as airport operations can be busy, especially during peak travel times.
– Being a team player is important to collaborate effectively with colleagues and provide a seamless travel experience for passengers.
– Basic computer skills and familiarity with office software can be helpful for managing bookings and other administrative tasks.
Experience
Fresher
No. of Openings
45
Education
12th Pass
Role
Airport Ground Staff
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
KOLKATA
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