– **Passenger Check-in Assistance**: Help passengers with the check-in process, ensuring they have proper documentation and are aware of their flight details.
– **Baggage Handling**: Manage the loading and unloading of passenger luggage, making sure everything is handled with care and properly tagged.
– **Customer Service**: Provide support to passengers by answering queries, resolving complaints, and offering information about flight schedules.
– **Coordination with Airlines**: Work closely with airline staff to ensure that all operations align with scheduled flights and customer needs.
– **Safety Protocols**: Adhere to safety guidelines and procedures to maintain a secure environment for both passengers and staff.
To succeed in this role, candidates should possess the following skills and qualifications:
– **Educational Qualification**: Completion of the 12th grade is required.
– **Communication Skills**: Strong verbal communication skills are essential for effective interaction with passengers and team members.
– **Team Player**: Ability to work collaboratively with various departments and colleagues.
– **Problem-Solving Skills**: Being able to handle unexpected situations calmly and efficiently is crucial.
– **Adaptability**: Must be flexible to work in different shifts, including weekends and holidays.
Candidates with 0 to 2 years of experience in customer service or related fields are encouraged to apply.
Experience
0 – 2 Years
No. of Openings
65
Education
12th Pass
Role
Airport Ground Staff
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
aviationjob.hr43@outlook.com
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