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Job Description
We are looking for dedicated Airport Ground Staff to join our team in Mumbai. The ideal candidate should be a quick learner, possess excellent communication skills, and have a strong customer service orientation. This role is open to individuals with 0 to 6 years of experience and requires a minimum education level of 12th grade.
**Key Responsibilities:**
– **Passenger Assistance:** Help passengers with the check-in process, answer queries, and provide information about flights and services. This is crucial for ensuring a smooth travel experience.
– **Baggage Handling:** Manage the loading and unloading of luggage from aircraft, ensuring all bags are handled with care and delivered to the correct destinations.
– **Boarding Services:** Assist in boarding procedures, ensuring that passengers board safely and efficiently while following airline regulations.
– **Check-in Operations:** Facilitate the check-in of passengers at counters, ensuring all necessary procedures are followed to keep the process organized.
– **Safety Protocols:** Enforce airport safety measures and protocols to ensure the safety and security of passengers and staff alike.
**Required Skills and Expectations:**
Candidates must have strong communication skills, both spoken and written, to interact effectively with passengers and team members. Attention to detail is essential to manage passenger requirements accurately and handle luggage with care. A friendly and professional demeanor is expected, as you will deal with diverse passengers daily. Time management skills are important to ensure tasks are completed promptly in a fast-paced environment. A willingness to work flexible hours, including weekends and holidays, is also required for this role.
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Experience
0 – 6 Years
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No. of Openings
249
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Education
12th Pass
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Role
Airport Ground Staff
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Industry Type
Aviation / Airline / Aerospace
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Gender
[ Male / Female ]
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Job Country
India
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Type of Job
Full Time
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Work Location Type
Work from Office
About Bhartiya Airways
In 2019, Bhartiya Airways began its journey. Since then, we have become a leading platform for travel and flight bookings, with a commitment to making travel affordable for everyone, including the lower middle class. We offer dream destinations at affordable prices, with many discounts and offers that ensure our customers get the best deals. Our holiday packages cover every corner of India, from Leh to Kanyakumari, and even internationally. We have a team of expert travel guides in every major destination, ensuring that our customers have a comfortable and hassle-free travel experience. Our user-centric approach means that we leave no room for complaint in the minds of our dear customers, who often choose us for their future travel plans. But we’re not stopping there. Our future goal is to launch our airlines by 2025, a dream that every member of the Bhartiya Airways family is working tirelessly to achieve. We believe that with our dedication to affordability, customer satisfaction, and high standards of service, we can revolutionize the airline industry and become a leading player in the years to come. So stay tuned on the journey of Bhartiya Airways as we continue to innovate and grow, always striving to exceed the expectations of our customers and deliver unforgettable travel experiences.
