**Key Responsibilities:**
– **Making Outbound Calls:** You will contact potential and existing customers to discuss products, services, or special offers, ensuring clear and friendly communication.
– **Customer Engagement:** Engaging with customers to understand their needs and providing accurate information about our offerings will help build strong relationships.
– **Maintaining Records:** Keeping detailed records of calls, customer interactions, and feedback is essential for reporting and improving future outreach.
– **Answering Queries:** You will address customer queries and concerns promptly, aiming to provide satisfactory solutions and information.
– **Following Scripts:** Using provided scripts to ensure consistency in communication while being adaptable to customer needs will enhance the calling experience.
**Required Skills and Expectations:**
– **Language Proficiency:** Fluency in Tamil is necessary, as you will be communicating with Tamil-speaking customers.
– **Communication Skills:** Strong verbal communication and listening skills are essential for effectively conveying information and understanding customer needs.
– **Customer Service Orientation:** A positive attitude and a passion for helping customers are crucial for delivering exceptional service.
– **Basic Computer Skills:** Familiarity with basic computer applications and the ability to use calling software are expected.
– **Self-Motivated:** As this is a work-from-home position, you should be self-motivated and able to manage your time effectively to meet targets.
Experience
0 – 3 Years
No. of Openings
100
Education
12th Pass
Role
Tamil Tele Caller
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Part Time
Work Location Type
Work from Home
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