Various Recent Graduate Opportunities, Atlantic Region Full Time

About The Job

The CRA is committed to providing an inclusive and barrier-free work environment with a diverse workforce that reflects the Canadians we serve. It starts with the hiring process. To find out more about the CRA’s actions in support of Employment Equity (EE), diversity and inclusion (DI), and read testimonials from our employees and executives, please visit the following CRA web sites: Employment equity, diversity and inclusion and Our workforce testimonials – Canada.ca.

We encourage you to complete the EEDI Staffing questionnaire as part of your application if you wish to be considered for appointments using the EE and/or DI staffing requirement in this process. Also, ensure that you have provided consent in the EEDI staffing questionnaire for your EEDI information to be used for screening or selection. If you do not complete the questionnaire, you will not be considered for any appointments using the EE and/or DI staffing requirement in this process. If you decide to modify your response or fill out this questionnaire at a later date, please notify the contact listed at the bottom of this notice of job opportunity.

Kick start your career with the CRA!

We Are Looking For Recent Graduates Who

• Take initiative and embrace innovative approaches;
• Are excited to grow and develop their professional network;
• Approach their work with integrity and value collaboration.

We Offer

• An inclusive environment where diversity is valued and celebrated;
• Competitive salaries and benefits such as supplemental health insurance, dental care, and a pension plan;
• Leave allowances to support various stages of life including vacation allowances; family-related leave; sick leave; and maternity and parental top-up benefits.

The job duties and activities will vary depending on the position. Some examples include, but are not limited to:

SP-03 Opportunities (Salary Range $59,623- $65,813)

• Respond to enquiries from internal and external clients and taxpayers, providing information, guidance, and directing issues to the appropriate area as required.
• Verify, analyze and assess prescribed forms, documents and claims from taxpayers.
• Provide administrative and organizational support to management, organize agendas and meetings as needed.
• Contact taxpayers by phone to clarify information or request additional details.

SP-04 Opportunities ( Salary Range $65,389- $73,595)

• Review and analyze taxpayer information to identify and resolve accounts requiring corrective action.
• Resolve complex enquiries and provide clear verbal and written explanations to taxpayers.
• Update and maintain information systems in accordance with service standards.
• Contact taxpayers and third parties to obtain information, collect outstanding amounts, and address compliance issues.
• Communicate with taxpayers and representatives by phone and in writing, including handling inbound and outbound calls.

Intent Of The Process

This process aims to fill various SP-03 and SP-04 positions within the Atlantic Region. When you apply to this staffing process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, candidates who meet the qualifications may be contacted for further assessment.

We may create separate lists of qualified candidates based on specific staffing requirements which may be used to staff current and future vacancies as well as similar positions.

Employees are required to work on-site at a CRA-approved location a minimum of three days per week or 60% of their regular monthly work schedule. Individual exceptions may be granted based on individual circumstances and the nature of the work being performed.

Applicants are encouraged to apply ONLY if they are willing and able to work at one of the following CRA office locations:

• Bathurst, New Brunswick
• Moncton, New Brunswick
• Saint John, New Brunswick
• St. John’s, Newfoundland and Labrador
• Halifax, Nova Scotia
• Sydney, Nova Scotia
• Charlottetown, Prince Edward Island
• Summerside, Prince Edward Island

To apply

The CRA is committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you are unable to apply online or need to be accommodated during any phase of the process, please contact us. All information received in relation to the accommodation will be kept confidential.

Who Can Apply

Any individual residing in Canada, and Canadian citizens and permanent residents residing abroad who recently graduated (or will graduate) from a recognized secondary (High School) or post secondary institution within the last five (5) years (May 2021 to May 2026).

and eligible veterans and Canadian Armed Forces members

and individuals with preferred status who live or work less than 40km from the position(s) being staffed.

Preference for appointment will be given to veterans first, followed by Canadian citizens and permanent residents.

If you are a candidate from the general public, you will have to pay for any expenses related to your participation in this staffing process, as well as any relocation costs if you receive an offer of employment from this process.

Qualified members and former members of the Canadian Armed Forces who receive an offer of employment are not entitled to relocation costs from the CRA. They may, however, be entitled to a final relocation from the Department of National Defence.

Minimum staffing requirement

Education

At minimum, the successful completion of a secondary school (high school) diploma. *Proof of education required.

• Candidates who have already graduated –You MUST upload clear and legible electronic copies of your education credentials as attachments in the Education Section of your candidate profile. Failure to do so by the close of this notice of job opportunity may result in your application not being given further consideration.
• Candidates who will graduate in May 2026 –Your application will be temporarily placed on hold pending the uploading of clear and legible electronic copies of your education credentials as attachments in the Education Section of your candidate profile no later than June 7th , 2026. Failure to do so by June 7th, 2026 may result in your application not being given further consideration.

Foreign Education Credentials And Designations

Please note: If you have foreign education credentials, you must have your education credentials confirmed by a recognized credential assessment service and provide proof of Canadian equivalency to the staffing board. For more information, visit the Canadian Information Centre for International Credentials.

Any applicable fees are your responsibility.

Experience

Essential staffing requirements

No prior experience is required!

Note: While prior experience is not required, preference may be given to candidates who have specific experience related to the position being staffed as outlined below. This experience must have been obtained in a professional, academic, or volunteer setting.

• Experience providing general administrative support services in an office environment such as managing mailboxes, sorting mail, multi-tasking, creating reports.
• Experience using computer technologies including but not limited to: Microsoft Office software or equivalent (Microsoft Excel, Outlook, Word), PDFs, printers, Internet search engines.
• Experience in customer service or in a contact centre environment.

Required: You must attach your resume to your application, clearly outlining your work history and applicable experience.

• Upload your Resume into the Documents section of your Candidate Profile and attach it to your application via Step 3 of the Application Process prior to clicking “Submit Application”.

You are encouraged to submit your online application, education credentials and all required documents as soon as possible. Applications will be screened against staffing requirements mentioned above and assessments will be conducted on an ongoing basis, on an on-going basis.

Assessment

If you have a limitation that may impact your performance during an assessment, such as a test or interview, you may require an accommodation, and we encourage you to ask for it. Assessment accommodations are designed to remove the obstacles without altering the criteria being assessed so candidates with limitations can fully demonstrate their abilities. If we invite you to be assessed, we will send you more information on how to request accommodation measures throughout this staffing process.

Each request will be individually reviewed. You will be asked to provide information regarding your limitations to be reviewed by a trained assessment accommodation advisor. If needed, professional documentation may be requested to determine the appropriate accommodation measures. All information will be kept confidential.

For examples of assessment accommodations, please visit: Accommodation during an assessment as a candidate.

Minimum And Essential Staffing Requirements

The minimum and essential staffing requirements indicated below will be assessed during the process and may be used to identify candidates for positions.

Minimum Staffing Requirements

• Performance validation, if required
• Language Requirements : English essential, Bilingual Imperative (CBC/CBC) (BBC/BBC) (BBB/BBB)
• Suitability:
• If you are a former CRA employee and your most recent period of employment with the CRA ended under one of the following circumstances, a case-by-case review will be conducted to determine whether the reasons for your termination affect your ability to meet the staffing requirements for the positions to be staffed as part of this staffing process :
• Rejection on probation
• Termination of employment for incompetence
• Termination of employment for misconduct

Essential Staffing Requirements

• Cognitive Ability and Behavioural Competencies: Korn Ferry Unsupervised Internet Test

Asset Staffing Requirements

Asset staffing requirements may also be assessed during the staffing process and may be used to identify candidates for positions. Please note that the list of asset staffing requirements below is not exhaustive. Further assessments, such as tests or interviews may be required depending on the position being staffed. You will be notified in advance of any asset requirements to be evaluated/used.

• Specific experience*:
• *Experience may be further defined by specified timelines or activities/duties at the appointment stage. You will be notified in advance of any additional asset staffing requirements to be utilized.
• Ability to communicate effectively verbally
• Ability to communicate effectively in writing
• Dependability
• Qualifications
• Additional education or training
• Budgetary considerations
• Duration of appointment
• Start date
• Minimize business disruption
• Employment Equity

Conditions of employment

• Reliability/Security : Reliability Status
• Willingness to take and successfully complete training
• Willingness to adhere to scheduled shift
• Overtime may be required
• Capacity to regularly lift objects weighing up to 10kg

Conditions of employment may vary depending on the positions being staffed

We may limit the number of candidates to be considered further in this staffing process by using a top-down approach to select candidates with the best results achieved on the assessment test.

Want to know more?

We encourage you to read Important information on staffing at the CRA to find out more about staffing processes and how to apply.

CRA employees support the economic and social well-being of Canadians, and build public trust. We have high expectations, and our employees are held to the standards of conduct outlined in our Code of integrity and professional conduct and Directive on conflict of interest, gifts and hospitality, and post-employment.

The pool established from this staffing process may be used to staff similar positions.

We encourage you to submit your application as soon as possible as the closing date and time on this notice of job opportunity may change.

Information regarding the status of your application will be communicated via the candidate profile on the CRA Careers site. We strongly encourage you to verify the email address attached to your profile and to check your messages regularly for any updates.

Plan ahead! Collecting required security screening documents can take time, we recommend starting this process early. More information available at:

Applying for Government of Canada jobs: after you apply – Canada.ca