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About The Position
Servers provide outstanding service, possess a strong knowledge of upscale dining etiquette, and commit to ensuring a memorable dining experience for our guests. As a Fine Dining Server, you will play a crucial role in creating a luxurious atmosphere, delivering personalized service, and upholding the highest standards of hospitality.
Requirements
- Proven experience as a server in a fine dining or upscale restaurant environment
- Exceptional knowledge of fine dining service standards and etiquette
- Ability to memorize and recall menu items, ingredients, and preparation methods
- Strong communication and interpersonal skills with a focus on providing excellent customer service
- Ability to multitask and work efficiently in a fast-paced, high-pressure environment
- Well-groomed and professional appearance
- Ability to work flexible hours, including evenings, weekends, and holidays
- Basic math skills for order accuracy and bill processing
- Knowledge of wine and beverage pairings
- Must be able to stand, walk, and carry trays for extended periods
Responsibilities
- Provide attentive and personalized service to guests in a fine dining setting, ensuring a memorable and exceptional dining experience
- Take accurate food and beverage orders, offering recommendations and up-selling where appropriate
- Demonstrate a thorough knowledge of the menu, including ingredients, preparation methods, and wine pairings, to assist guests in making informed choices
- Serve food and beverages in an efficient, professional manner, ensuring all items are presented with attention to detail
- Anticipate guest needs and respond to requests promptly and professionally
- Uphold fine dining etiquette, including proper table settings, silverware placement, and service timing
- Ensure that all guest concerns or complaints are handled professionally and resolved to their satisfaction
- Work collaboratively with kitchen staff, sommeliers, and management to deliver exceptional service
- Maintain a clean and organized dining area, adhering to health and safety standards
- Monitor guest satisfaction throughout the meal and proactively address any needs
- Assist with setting up, maintaining, and closing down the dining area, including restocking supplies and preparing for service
- Ensure that all bills are processed accurately and efficiently
- Follow state laws regarding alcohol sales
