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We are seeking a motivated BPO Telecaller to join our team in dadar. This entry-level position is ideal for candidates with minimal experience who are eager to learn and grow in the customer service field.
As a BPO Telecaller, your main responsibility will be to communicate with customers over the phone. You will be required to assist customers with their inquiries, provide product information, and gather feedback. This role is crucial in maintaining positive customer relationships and promoting company services.
Key responsibilities include:
1. **Customer Engagement**: Reach out to customers using a provided database to discuss services, answer questions, and resolve any issues.
2. **Information Delivery**: Clearly explain products and services to potential and existing customers, ensuring they understand benefits and features.
3. **Feedback Collection**: Actively listen to customer concerns and suggestions, documenting their feedback to help improve services.
4. **Follow-ups**: Maintain regular follow-up calls with customers to ensure satisfaction and encourage further engagement with the company.
The ideal candidate will have strong communication skills, a friendly demeanor, and the ability to work well in a team. Being adaptable and willing to learn will help you succeed in this role. Basic computer skills are necessary for logging customer interactions and managing data. If you are passionate about customer service and enjoy speaking with people, we encourage you to apply.
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Experience
0 – 1 Years
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No. of Openings
10
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Education
Graduate
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Role
BPO Telecaller
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Industry Type
Call Centre / BPO / KPO / ITES / LPO
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Gender
[ Male / Female ]
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Job Country
India
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Type of Job
Full Time
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Work Location Type
Work from Office
