Human Resources Business Partner Job at Montreal Canada Full Time

The Bilingual HR Business Partner (HRBP) position is responsible for aligning business objectives with employees and management in designated business units; which may include both CompuCom and Grand & Toy associates. The position serves as a consultant to management on human resource-related issues while acting as a cross-functional subject matter expert specific to Canadian employment law/procedures, which will include province specific regulatory matters. The successful HRBP acts as an employee champion and change agent while operating within a matrix reporting environment. Communicating needs proactively with our HR department and business management, the HRBP seeks to develop integrated solutions while leveraging bi-lingual capabilities (English/French). The position formulates partnerships across the HR function to deliver value-added service to management and employees that reflect the business objectives of the organization.

Under general supervision, the HRBP is responsible for some or all of the following:

• Demonstrate a high degree of decisiveness, while maintaining a level of due diligence behind every key decision.

• Handles employee relations cases and conducts investigations as needed

• Works with Strategic HR partner to roll out HR related projects & programs

• Implements HR policies, programs and processes

• Provides resolution of employee issues in benefits, recruitment, leave and other HR related duties on an as needed basis

• Maintenance and updates of various spreadsheets, files and databases

• Provides advice to managers and employees regarding HR programs and guidelines

• Ensures compliance with internal policies and external regulatory requirements

• Coordinates special projects

• Coordinate Training with Regional HRBP direction

• Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Partners with the legal department as needed/required.

• Provides day-to-day performance management guidance to leaders and management (e.g., coaching, counseling, career development, attendance management and disciplinary actions).

• Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention.

• Provides HR policy guidance and interpretation.

• Provides guidance to leaders on new hire onboarding, promotions and transfers.

• Bachelor’s Degree preferred; or equivalent work experience
• Strong communication both written and oral (English and French)
• Minimum 3 years experience in Human Resources with a focus on Employee Relations
• Previous call center experience an asset
• Ability to work in a fast paced, sometimes ambiguous environment
• Good self-starter and able to work autonomously
• CHRP Certification preferred
• This position has no direct supervisory responsibilities but does serve as a coach and mentor for other positions in the department.