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Customer Services & Support
BMW UK Hiring for Receptionist/Showroom at Falmouth, IN Full Time
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Ocean BMW Falmouth is looking for a part-time Receptionist/Showroom.
Your role
If you have a passion for delivering exceptional customer experience, then this is a great opportunity to join one of the world’s admired brands in the motor industry.
As a Receptionist/Showroom Host, you will deliver an incredible customer service experience to all who enter the Retail Centre. You will build rapport with our customers, and establish their needs quickly to create a bespoke service for them. You will also manage incoming calls and will be responsible for connecting the callers to the right department. Our Receptionists/Showroom Hosts are our Brand Ambassadors, reflecting the brand image and standards in everything they do.
Your profile
To provide the best service to our customers we’ll need someone who is: a proactive communicator with our management and dealership teams, innovative in your approach to creating positive customer experiences and someone who will use their own initiative where they think it will delight a customer. You will also need excellent organisational and preparation skills with a genuine passion for detail.
Your working hours will be Mon – Fri 12:45am to 5:30pm working alternate Saturdays 09:00am – 3:00pm.
Salary £15,969