Insight Global Hiring for Customer Service Representative at United States Full Time

New college graduates welcome!

REMOTE:

* This position will be fully remote, but the candidate must be able to work 8-5pm PST time zone.

* 100% attendance is required for the 7-week training

Required Skills & Experience

• 2+ years’ experience with heavy data entry, background in accounting, finance, healthcare or insurance preferred
• Proficient in data entry, spelling & grammar, typing, and basic mathematics
• Demonstrated experience in Customer Service
• Ability to diagnose, analyze and solve quantitative and qualitative problems
• Strong business acumen and ability to communicate clearly and professionally
• Experience with PC window-based computers
• Ability to work in a fast-paced environment with strong attention to detail
• Ability to learn and adapt to new business requirements, flexible to change

Nice to Have Skills & Experience

• Bachelor’s degree
• Prior Healthcare related field BG
• Account, Finance, Banking, etc. experience
• Previous experience in roles that involves complex problem-solving including billing related issues.
• College grads: Good GPA and high-test scores

Job Description

A top hospital system and healthcare provider on the west coast and in Kearny Mesa/San Diego area is looking for a Service Center Representative to join their Medicare and Special Projects team. This is a complex role that will require critical thinking, computer skills, and the ability to make autonomous decisions.

The Service Center Rep will perform heavy data entry (80%) and outbound calls (20%) supporting health plan enrollment. The overall objective of this position is to perform the account maintenance, billing, reconciliation, ing and/or customer service-related activities. Duties could include one or more of the following: performing database maintenance and research tasks to support the contracts administration, cash control operations and assignment of medical record numbers, to generate and distribute contracts and member I.D. cards, to provide facilities support and to enter documents into the workflow imaging system.

Compensation:

$16/hr

Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.