Become a Healthcare Hero
Imagine yourself as the superhero of healthcare, playing a pivotal role in ensuring that Care continues to provide exceptional service to doctors, clinicians, staff, and most importantly, our patients, helping them achieve their healthcare goals. Join our dynamic inbound Center of Excellence team, where you’ll engage with patients and medical professionals daily to make a real difference in people’s lives.
Role Overview: Patient Care Coordinator
As a Patient Care Coordinator, you’re not just a coordinator—you’re a vital part of the patient care journey, providing invaluable support to caregivers and families with empathy and patience. From assisting with prescription refills to deciphering lab results and handling sensitive patient data, your dedication to our mission—”To Care is an Honor”—forms the cornerstone of delivering a best-in-class patient experience.
Key Responsibilities
Manage patient care plans with diligence and compassion.
Support caregivers and families through effective communication and emotional support.
Handle inbound and outbound calls with professionalism and efficiency.
Utilize software applications for data entry and client information management.
Actively contribute to achieving individual and team goals.
Ideal Candidate Traits
A problem solver who can quickly identify and address patient challenges.
Exceptional customer service skills with a focus on empathy and understanding.
Proficiency in navigating multiple applications and systems.
A commitment to personal and professional growth.
Ability to maintain confidentiality and adhere to company policies.
Company Benefits
We value our team members and offer a comprehensive benefits package, including:
Paid Training
Medical, Dental, Vision, and Life Insurance
Paid Time Off (PTO) and Paid Office Holidays
Paid Sick Time
401(k) with up to 3% company match
Referral Program
And much more!
Care is an Equal Opportunity Employer committed to building a diverse and inclusive workforce. We believe in hiring the best talent, regardless of race, age, sexual orientation, gender identity, national origin, religion, disability, or veteran status.
Employment Type: Full-Time
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