Beaches Tanning Center Hiring for District Operations Manager at American Fork, UT, USA Full Time

Beaches Tanning Center of Utah and Salt Lake Counties is looking to hire a full-time District Operations Manager . Are you a good leader with a positive, upbeat attitude who is ready to use your management experience ?

Do you enjoy teaching and mentoring others? Are you goal-oriented? If so, please read on!

Our District Operations Managers earn an average of $62,000 – $77,800 / yr from a base salary AND monthly bonuses . We offer benefits including medical (employer pays 75%), dental, vision, and life insurance .

You would also enjoy great perks including unlimited free tanning, unlimited free spa services, free lotion, free spray tans, paid holidays, time compensation, company car, and opportunity for growth with a prosperous company! If this sounds like an opportunity for you, apply now!

ABOUT BEACHES TANNING CENTER

We sell sunshine! For more than 20 years, we have been producing flawless, sun-kissed results with our excellent customer service, pristine facilities, and innovative technology.

Voted Utah’s Best Tanning Salon for nine consecutive years , we are more than just a tanning salon! At our twelve convenient locations, we provide high-quality, affordable spa services ranging from Red Light Therapy to our advanced Cocoon-Wellness Pro system.

As the best in the business, we need our staff to meet the same standard as our top-notch equipment. We know that we are nothing without our team.

That’s why we take good care of them. We believe in setting high goals and rewarding those who achieve them!

JOB OVERVIEW :

We are seeking a well-organized, energetic, and results-oriented Operations Manager with exceptional leadership skills to lead our sales teams.

In this role, you will oversee staff, provide training, establish sales goals, and enhance profitability within your assigned area.

Working closely with the Director of Operations and the Director of Sales and Marketing, you will contribute to achieving our objective.

KEY RESPONSIBILITIES :

• Sales and Operations Management :
• directly to the Director of Operations.
• Follow directives from the Director of Sales and Marketing to drive overall company efforts and goals.
• Supervise the sales floor during shifts for the required monthly hours.
• Review and audit past sales transactions to identify and rectify improper sales techniques and habits; develop strategies to enhance employee success.
• Proficiently and independently oversee and support designated locations within the territory as needed.
• Establish robust management teams to guide and supervise, aiming to achieve area goals.
• Analyze and present monthly sales outcomes and growth strategies to the Director of Sales.
• Maintain regular communication through weekly meetings with the Director of Operations, Director of Sales, and COO.
• Ensure compliance with company policies and protocols related to sales procedures and marketing strategies.
• Follow in-store new hire training procedures.
• Team Leadership and Development :
• Oversee, mentor, and educate junior management and sales teams to achieve and exceed sales targets and corporate objectives.
• Collaborate with junior management to identify and nurture individuals with strong growth potential within the organization.
• Participate in a minimum of two store meetings per month and ensure successful dissemination of information discussed in manager meetings.
• Organize competitions, games, and engaging activities within your area to promote team cohesion and recognize exceptional achievements.
• Foster a culture that is both welcoming and enthusiastic while maintaining a focus on productivity and service.
• Conduct monthly evaluations with store managers to review their performance, professionalism, and career progression, as well as review their subordinate roles.
• Follow up with store managers to ensure they are conducting fair and timely evaluations regularly with their team.
• Provide support for more complex employee evaluations conducted by store managers.
• Cultivate a positive learning environment and contribute to regular training sessions at monthly manager meetings, study halls, and management training as needed.
• Operational Excellence :
• Promptly address maintenance issues.
• Maintain and manage cleanliness at elevated standards.
• Verify the accuracy of all timecard adjustments for both store managers and staff completed by the designated due date.
• Submit payroll for the territory by the designated time and due date. Fill in for absent managers.
• Review payroll card, communicate any necessary corrections, and follow up.
• Conduct monthly store evaluations to ensure maintenance and cleanliness standards are upheld and addressed.
• Foster a “customer-first” attitude throughout the area.
• Schedule Management :
• Ensure all schedules are reviewed, corrected, and posted by 10 am on the 7th and 22nd of each month, leaving no gaps in operations.
• Assess schedules as necessary, prioritizing operations, efficiency, safety, training, and sales goals; subsequent compliance with marketing efforts and administrative tasks becomes the next focus.
• Address any scheduling gaps as necessary to ensure stores are operational during regular business hours.
• Verify that all time-off requests do not conflict with the operational needs of the territory and are available to use before approval.
• Approvals for all requested time off must originate from the employee’s ing manager; self-approval of time off is not permissible.
• Fill in vacant store manager positions in the territory as needed.
• Customer Service and Marketing :
• Support company marketing efforts using approved language, visual displays, and social media.
• Ensure staff in the area follows current marketing promotions and strategies.
• Establish processes to display and remove signage on time and neatly.
• Collaborate closely with customer service to communicate and enforce the company’s customer service standards.
• Partner with customer service to prevent and / or address issues.
• Promote transparent sales and friendly service.
• Employee Relations and Compliance :
• Professionally and promptly employee issues and conflicts to the Director of Operations and / or HR Manager.
• Coordinate with the HR Manager for all employee terminations.
• Conduct exit interviews to improve employee retention and gain insights.
• Complete the Area Manager Course (AMC) company training within three months.

GENERAL SKILLS AND COMPETENCIES :

• Strong attention to detail and accuracy.
• Proficiency in math, written, and verbal communication.
• Adaptability and flexibility in changing circumstances.
• Professional demeanor and appearance.
• Thorough understanding of company policies, goals, and standards.
• Customer service orientation and conflict resolution skills.
• Excellent leadership, interpersonal, and conflict resolution skills.
• Effective corporate communication abilities.
• Ability to manage tasks under pressure and delegate effectively.
• Project management skills and follow-through.
• Ability to establish productive relationships across all levels within the organization.
• High level of integrity and decision-making ability.
• Strong self-management and relationship-building skills.
• Clear and rational thinking in decision-making.
• Source of energy, empathy, and support while upholding standards.

REQUIREMENTS :

• High school diploma / GED required.
• Bachelor’s degree in business administration, management, or related field preferred; or 4+ years of related industry or retail experience.
• Minimum of 2 years of management experience, or at least 1 year of Beaches management experience.
• Preferred : 6+ months of managing multiple retail sites and a history of revenue increases.
• Flexibility to work a 40-hour week, including possible nights, weekends, and travel. While training new staff, there may be occasions where more than 40 hours are needed temporarily.

BENEFITS :

• Medical (employer pays 75% monthly premium), Dental, Vision and Life Insurance
• Free UV, Spa Services and Sunless Tanning
• Access to employee tanning lotion
• 30% off all products
• PTO and Paid Holidays
• Company Car

ARE YOU READY TO JOIN OUR MANAGEMENT TEAM?

If you are interested in this management position, please fill out our 3-minute, mobile-friendly application .

Job Posted by ApplicantPro