Hoskinson Health & Wellness Clinic Hiring for Patient Access Specialist at Gillette, WY Full Time

Supervisory Responsibilities:

• None

Duties/Responsibilities:

• Greet and assist patients during the registration process, collecting and verifying their personal and insurance information
• Schedule patient appointments, procedures, and tests, taking into account physician availability and patient preferences
• Verify and document patients’ insurance coverage, ensuring accurate billing and reimbursement
• Maintain and update patient medical records, ensuring compliance with privacy regulations (e.g., HIPAA)
• Provide patients with information regarding their financial responsibilities, including co-pays, deductibles, and payment options
• Enter patient information accurately into the electronic health records (EHR) system and other administrative databases
• Offer excellent customer service by addressing patient inquiries, concerns, and complaints, and providing guidance on hospital policies and procedures
• Collaborate with healthcare providers, nursing staff, and other administrative personnel to streamline the patient access process
• Stay up-to-date with healthcare regulations and compliance standards, especially those related to patient registration and information security
• Adheres to department policies

Required Skills/Abilities:

• Physical, sensory, and cognitive abilities sufficient to perform essential functions
• Good interpersonal and written and verbal communication skills
• Proficiency in using electronic health record (EHR) systems and other healthcare software
• Knowledge of insurance verification and medical billing processes
• Understanding of patient privacy laws, such as HIPAA
• Strong attention to detail and organizational skills
• Ability to work in a fast-paced, high-stress environment

Education and Experience:

• High school diploma or equivalent
• At least one year of social work experience in a healthcare administration or a related field preferred
• CMA certification through an accredited certified medical assistant program required

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer and standing, bending and moving
• Must be able to lift up to 15 pounds at times.
• May be exposed to patients with infectious diseases

Benefits:

• Health Insurance: Employer-sponsored health insurance, including a low-deductible health plan through Cigna, Vision, and Dental
• Additional Insurance: Employer monthly allotment for Disability, Life insurances, Cancer coverage, Accident policies, and more through a supplemental company
• Retirement: Highly matched 401(k)
• PTO & leave: Generous PTO and sick leave with accrual and carry-over opportunities
• Continuing or Additional Education: HH&WC will assist in the professional development of all employees with HR approval

EEO Statement:

Hoskinson Health and Wellness Clinic is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or any other protected status in accordance with applicable federal, state, and local laws.

DISCLAIMER: Hoskinson Biotechnology, Hoskinson Health & Wellness Clinic, Hoskinson Construction, and all associated HBT entities are an equal opportunity employer. HBT does not discriminate in employment with regard to race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service or any other characteristic protected by law.

I understand that neither the completion of this application nor any other part of my consideration for employment establishes any obligation for HBT to hire me. If I am hired, I understand that either HBT or I can terminate my employment at any time and for any reason, with or without cause and without prior notice. I understand that no representative of HBT has the authority to make any assurance to the contrary.

I attest with my submission of this application that I have given to HBT true and complete information on this application. No requested information has been concealed. I authorize HBT to contact references provided for employment reference checks. If any information I have provided is untrue, or if I have concealed material information, I understand that this will constitute cause for the denial of employment or immediate dismissal.

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