Linconwaves Hiring for Customer Service Specialist at United States Full Time

Company Description

Linconwaves Innovation is a software company dedicated to building and providing cutting-edge digital solutions for businesses. With a devoted team of software engineers and designers, we are committed to driving innovation and delivering exceptional results.

Role Description

This is a full-time remote role for a Customer Service Staff at Linconwaves. As a Customer Service Staff, you will be responsible for providing excellent customer support and ensuring customer satisfaction. Your day-to-day tasks will include handling customer inquiries, resolving issues, and maintaining a positive customer experience. This role requires strong phone etiquette and exceptional customer service skills.

Qualifications

• Customer Support, Customer Service, and Customer Experience skills
• Phone Etiquette
• Experience in maintaining high customer satisfaction
• Excellent communication and interpersonal skills
• Ability to problem solve and handle customer inquiries
• Ability to work independently and remotely
• Experience in using customer service software or systems
• Experience in the software industry is a plus