Verify the accuracy and completeness of medical records.
Perform administrative tasks such as maintaining charts and processing correspondence.
Retrieve medical records electronically and physically as needed.
Respond to requests for patient records from various sources, ensuring authorization.
Request medical records from external providers.
Track hospital procedures and charges.
Assist healthcare professionals with medical record recording and access.
Prepare charts for upcoming patient visits.
Manage and close patient medical orders.
Perform other assigned duties.
Qualifications
High school diploma or equivalent.
Familiarity with medical terminology preferred.
At least one year of experience in a medical setting, preferably with medical records.
At least one year of experience in customer service or administration.
Skills And Abilities
Maintain confidentiality of patient information.
Focus on tasks amidst distractions and deadlines.
Work independently and collaboratively.
Maintain a positive and professional demeanor.
Excellent written and verbal communication skills.
Strong analytical and problem-solving skills.
Prioritize tasks effectively and manage time well.
Learn and use healthcare information software.
Proficient in typing and various software programs (e.g., Microsoft Office).
Contribute to improving departmental processes.
Physical Requirements
Prolonged sitting and computer/phone use.
Occasional bending, twisting, stooping, and reaching.
Ability to lift and carry up to 25 pounds.
Work Location
Remote work with occasional on-site training.
Must reside and work in Washington State (excluding Seattle).
Meet internet connection and home office requirements.
Ensure data security and patient information protection.
Standard work schedule based on clinic hours.
Employment Type: Full-Time
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