GetIt Recruit – Administrative Hiring for Healthcare Customer Service Representative – Remote | WFH at St Louis, MO Full Time

We are seeking a dedicated Healthcare Customer Service Representative to join our dynamic team. This role is perfect for someone passionate about making a difference in the healthcare sector by providing exceptional support to our clients and their patients. As a key member of our team, you will have the opportunity to contribute to our mission of delivering outstanding service, all from the comfort of your home.

Key Responsibilities

Handle inbound and outbound calls with professionalism and empathy.

Perform accurate data entry and maintain detailed documentation.

Use Microsoft Excel and Word efficiently to manage and organize information.

Understand and apply medical terminology in daily tasks.

Assist in insurance verification, appointment scheduling, and patient registration.

Collaborate effectively with healthcare providers to ensure seamless service.

Adhere to HIPAA compliance and maintain confidentiality and security of patient information.

Qualifications

High School Diploma or equivalent.

At least 2 years of experience in the healthcare industry (preferred).

Strong customer service skills, with the ability to communicate effectively and compassionately.

Proficient in using computers and typing.

Bilingual abilities in Spanish are highly desired.

Knowledge of Medicaid, Medicare, and Marketplace policies.

A stable internet connection and a designated workspace for a professional remote work environment.

Why Join Us?

By joining our team, you’ll be part of an inclusive and supportive environment where your contributions are valued and your growth is encouraged. You’ll have the chance to make a real impact in the lives of patients and healthcare providers alike, all while enjoying the flexibility of remote work.

We look forward to reviewing your application and potentially welcoming you to our team!

Employment Type: Full-Time

Salary: $ 17.00 20.00 Per Hour