ESSENTIAL FUNCTIONS: Maintain, grow and expand sales within the department. Plan 6-8 months ahead of each season change and in concert with your independent sales reps to develop product rollout plans for each new season. Meet with the military Buyers on at least a semi-annual or quarterly basis at their headquarters (or during a pandemic via appropriate social distancing methods). Foster and develop a constant run of new military designs, working closely with the staff artist(s) and in the development of new attire and product choices for decorating with military themed logo. Further development our trademarked WARRIOR TEK line, in close concert with our staff artist. Work closely with the Production Department manager, and company Buyer, to ensure the Production Manager is always aware of anticipated production requirements, surge requirements, season change requirements and the purchasing needs of what is to be offered. Active and regular communications are essential. Coordinate all rollouts with the Wholesale Sales Manager, who can co-manager the rollout of new designs, new attire, and new products. Actively participate in the ownership of the company web site which purpose is to promote and enhance marketing, sales and order taking within Military Sales department. The site must include functionality for all independent reps and enhance store ordering specific to the varied troop mix and complexities regardless of military facility location and mission. Monitor military activities and operations to remain informed about potential sales and/or marketing opportunities. Accurately project and achieve sales goals. Oversee and conduct marketing to facilitate sales and growth. Provide and facilitate high customer and independent representative service within the department. Represent the Company at trade shows as required, particularly those sponsored by AAFES. These are attended by the store managers from around the world. Manage the quality and performance of personnel in his or her department. Effectively communicate expectations, policies and procedures to the assigned department, as well as consequences of failure to comply with the same. Motivate department to meet sales goals while adhering to the Company’s quality standards and client requirements. Maintain department-wide and individual production/performance records. Plan department work to ensure satisfactory completion, and take responsibility for department performance relative to quality, performance, and goals. Participate and make effective recommendations/decisions in the process of interviewing and hiring department employees. Manage on-the-job training of department employees. Assign and apportion work among department employees based on their performance and abilities and monitor and direct the daily performance of department employees. Monitor sales activity and order taking and assist department employees as necessary. Provide problem resolution. Provide ongoing feedback to department employees regarding performance and opportunities for improvement. Appraise department employees’ productivity relative to goals and recommend/make status and wage changes as appropriate. Manage and respond to employee complaints and grievances. Handle department-employee discipline, up to and including termination recommendations/decisions, with regards to attendance, performance, and all aspects of enforcing Company policy. Maintain, grow, and expand sales within the department. Oversee and conduct marketing to facilitate sales and growth. Monitor military activities and operations to remain informed about potential sales and/or marketing opportunities. Determine and oversee distribution of supplies and materials for use in department. Exercise knowledge, understanding, and ensure department-wide compliance with all applicable Federal, State and Local laws and regulations. Effectively communicate with management, employees, clients, suppliers, vendors, contractors, and subcontractors. Provide recommendations to upper-management regarding problem areas, opportunities for improvement, or improved processes. Develop and implement an annual sales and marketing plan. Hire 1099 reps in each AAFES location to ensure Eagle Crest fulfills its commitment of terms of the contract with AAFES. Prepare and send out weekly/monthly sell sheets to the 1099 reps to assist them in selling to AAFES. This would include care packages with samples. This list of “Essential Functions” is not intended to be limiting. The Company reserves the right to revise this job description as needed to comply with actual job requirements.
PERFORMANCE STANDARDS: Must demonstrate strong decision-making skills. Must be able to effectively manage and direct work of others. Must be able to evaluate work of others. Must maintain high level of confidentiality of Company and client information. Must demonstrate excellent interpersonal, written, and oral communication skills. Must be able to work in a team-fostered environment Must be able to work in a multi-tasked environment. Must be able to effectively prioritize and organize work of self and others. Must perform all duties in accordance with Company policies and guidelines. Must maintain and exhibit high degree or professionalism. Must abide by Company Rules of Conduct.
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