SG Fleet AU Hiring for Team Leader, Collections at Sydney, New South Wales, Australia Full Time

We are a financial services company that specialises in fleet management, vehicle leasing and salary packaging, with a presence across Australia, the UK and NZ. A total portfolio under management of $2.5 Billion and over 1200 employees.

www.sgfleet.com

Some of our perks include…

• Recharge and relax with up to four extra days of leave each year. We call them Wellness days
• We offer industry leading 20 weeks paid parental leave
• Save plenty with vehicle salary packaging
• Monetary service milestone awards
• Recruitment referral bonus
• Discounted mobility products and services
• Flexible work arrangements
• Career progression opportunities (over 25%[JF1] of our vacancies get filled internally!)
• Education support towards your growth, including an individual learning budget per year, free access to LinkedIn Learning and more
• Two paid volunteer days each year to give back to causes that matter to you
• Health and wellbeing support including a subsidy and an innovative Employee Assistance Program

About the role..

Be responsible for supporting organisational goals by managing the collection function, maintaining, and fostering professional relationships with internal and external customers, minimising the organisations exposure to risk, developing policies and procedures for controlling credit and collections, and delivering on agreed KPIs and ing framework. Predominantly, collect payment of rentals and other applicable invoices for the fleet lease/management product in accordance with approved trading terms. Tasks and responsibilities..

• Providing training, coaching and guidance to the team members to uplift engagement and capability, ensuring the team achieves specified targets. Supporting a culture of continual learning/ business improvement and service excellence, ensuring that all team KPI’s are met, and all activities completed are conducted within the compliance, legal and ethical standards
• Monitoring client accounts and initiate proceedings to recovery monies owing to sgfleet, ensuring all monies owed to sgfleet are collected in specified time frames
• Recording, analysing and ing on activities, processes, trends, and results relating to the department. Managing the invoicing and direct debits processes, completing month end processing, regular and ad hoc ing, regular reviewing of all ledgers with recommendations of any bad debt write-offs, including reconciliations
• Ensuring all accounts in administration / liquidation are managed, minimising, Sgfleet risk, overseeing the recovery of assets
• Establishing strong professional relationships with the Client Relationship team to ensure there are clear communication lines, client expectations are managed, and discrepancies are managed in a timely, accurate and professional manner, and from time to time meet with clients to explain credit and collection policies to support the partnership model
• Assisting in other areas of the Collections department as required

Skills and experience.

• Experience in managing and coaching a high performing team
• Experience in an Accounting function, preferably Accounts Receivable and/or Credit Control
• Excellent training and coaching skills. Ability to provide feedback constructively and handle difficult conversations productively
• Advanced spreadsheet skills in Excel, including reconciliation
• Effectively communicating both verbally and in writing. Demonstrating good listening and probing skills
• Has strong technical and numerical skills, shares knowledge
• Creates teamwork, is flexible and maintains an organized, open, and approachable working style
• A collaborative and engaging working and leadership style

What’s next?

We’d love to hear from you if you’re ready to take on your next challenge at a company that embodies diversity and belonging while also offering work-life balance and career development. We are a proud equal opportunity employer, and welcome everyone to our team. Resumes may be sent and interviews may take place prior to closure date for applications. To give yourself the best chance of selection, please do not leave your application to the application ‘close’ date. As a pre-requisite to employment, the successful applicant will be required to complete a pre-employment screening.