Moon Moments Hiring for Customer Service Representative (CSR) at Silver Spring, MD Full Time

Our Client is looking for a customer service representative to join the team in Silver Springs, MD. This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge.

A background in customer service and or sales is preferred. However, our client hires on attitude, passion and personality, so previous customer service or sales experience is not paramount! This is a very customer-centric role, so you’ll need to be confident and comfortable interacting with customers face to face. They are looking for individuals that will go above and beyond to deliver and who are determined to be the best.

Customer Services Assistant Role:

As a Customer Service Representative you will be the face and voice of their clients. You will be responsible for engaging customers and promoting clients’ products and services. You will effectively be a brand ambassador, learning and maintaining strong product knowledge to deliver presentations and represent clients confidently, charismatic and professionally.

Your day will be a variety of office-based work and field-based customer and client meetings, and one promise we make is that no two days are alike.

Customer Sales Assistant Requirements:

• Able to commute to our office in Silver Springs, MD
• Excellent communication skills, both verbal and written
• Basic IT skills
• Ability to work independently and as part of a team
• Capability to think outside the box and get creative
• A strong work ethic and desire to go above and beyond to meet all targets and objectives

Our client’s values represent who they are, what they stand for, and how they behave. While they come from diverse backgrounds and cultures, their values are what they have in common. They are looking for go-getters, self-starters, pacesetters, team players, trailblazers, and game-changers who will be confident handling all aspects of our client’s acquisitions. They carry out sales and marketing activities in B2B and residential areas dependent on the client and the products and services.

If you’ve read this far, you know what to do now, click the ‘APPLY’ button

What happens next: A member of our team will be in contact with shortlisted candidates within the next 3-4 working days to arrange a suitable time to complete an interview.

All interviews are carried out online via Zoom at this time. Their office is based in Washington, DC and if successful, you will be required to commute to their office daily. This position cannot be done remotely. This is an immediate start opening so we will be contacting successful applicants within 3-4 working days, so keep an eye on your emails.

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