Technical Account Executive
Optomi is working with a rapidly growing leader in the commercial construction space, and is in need of a Technical Account Manager offering SaaS Construction Project Management services. This candidate will have a background or strong interest in construction management, materials, and previous sales in construction management software, SaaS, and software sales in general. You will act as a liaison between the sales team and the clients, ensuring customer satisfaction.
As a Sales Account Executive, you should showcase excellent communication and negotiation skills. You should also act proactively to address clients’ needs and facilitate the sale process from beginning to the end. Ultimately, you should contribute to an increase in sales and maintain the company-client relationships at a high standard.
What the right Candidate will enjoy:
Responsibilities of the right candidate:
· Manage key accounts.
· Act as the point of contact for clients.
· Organize regular client meetings to discuss their requirements.
· Resolve problems and handle complaints in a timely manner.
· Identify new potential customers.
· Supervise sales account representatives.
· Ensure budget and time requirements are met.
· Stay up to date with new features and product launches.
· Establish best practices.
· Monitor and on sales performance analytics.
· Suggest innovative ideas to increase sales and improve customer experience.
Experience of the right candidate:
· 3 years of work experience as a Sales Account Executive in the commercial construction space
· Hands on experience with customer service.
· An ability to gasp clients’ needs and to increase customer engagement.
· Solid knowledge of CRM software and MS Office (MS Excel in particular).
· Understanding of sales performance metrics.
· Excellent communication and negotiation skills.
· Analytical and time-management skills.
· BSc degree in Business Administration, Marketing, or relevant field.
· Primavera / P6 (nice to have).
· Oracle exposure (nice to have).
· Procore / Autodesk exposure (nice to have).
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