Moon Moments Hiring for Customer Service Representative at Miami, FL Full Time

As a Customer Service Representative, you will take pride in delivering exceptional customer service whilst guiding customers through a range of products/services for a variety of reputable brands. Your exceptional communication skills and genuine enthusiasm will play a pivotal role in driving customer satisfaction and contributing to our client’s company-set targets.

The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction.

Responsibilities:

• Engage with customers to provide exceptional support.
• Tailor solutions to match customer needs and exceed their expectations.
• Present the client’s products/services to showcase their value.
• Upsell products and services as suitable.
• Collaborate with the team to identify potential leads.
• Maintain accurate records of customer interactions and sales activities.
• Maintain working product knowledge – Act as a product expert to ensure the information given to customers is accurate, up-to-date, and strategic.

Qualifications:

• Strong communication skills and a customer-centric mindset.
• A natural flair for sales and the ability to spot opportunities.
• Previous experience in customer service or sales is advantageous.
• High school diploma or equivalent

How to Apply:

Ready for a new challenge? Share your updated resume with us by clicking apply today and let us know why you’re the perfect fit for the Customer Service Representative role.

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