NurseCore Hiring for Client Experience Coordinator – Healthcare Staffing at Tampa, FL Full Time

Use your customer management skills and experience to make a difference in the medical staffing industry! NurseCore is seeking a Client Experience Coordinator for our Tampa location. We are a national leader in medical staffing services making this the perfect opportunity to take your career to the next level. We offer competitive compensation, full benefits, and the chance to build a rewarding and fulfilling career. Join us at the heart of healthcare, apply today!

Responsibilities

The Client Experience Coordinator will play a pivotal role in the overall experience for our clients, both onboarding employees and the healthcare facilities we collaborate with. As a Coordinator, your tasks will revolve around recruitment assistance, credentialing support, scheduling, technology troubleshooting, data entry, phone outreach, and post-placement follow-up. This position demands strong organizational skills, outstanding communication abilities, and a customer-first approach.

Duties & Responsibilities

• Recruitment Assistance: Work closely with the Success Manager to process and interact with candidates.
• Credentialing and Compliance: Assist in verifying credentials and maintaining accurate records.
• Scheduling and Facility Coordination: Provide support with scheduling tasks and address related inquiries to ensure smooth operations.
• Technical Support: Offer support during virtual interactions and address technical issues promptly.
• Data Management: Ensure accurate data entry of client information into our system, adhering to data standards.
• Phone Outreach: Collaborate with the sales team for phone interactions and potential business development efforts.
• Post-Placement Follow-Up: Ensure successful client placements and gather feedback post-placement.
• Supports and exemplifies AWESome company initiatives.
• All other duties as assigned.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Strong organizational skills with the ability to manage multiple tasks and priorities simultaneously.
• Excellent written and verbal communication skills with a customer-focused approach.
• Proficiency in using recruitment software, applicant tracking systems (ATS), staffing software and other relevant tools.
• Ability to address technical issues during virtual interactions.
• Technical aptitude to troubleshoot standard technology issues during virtual interactions.
• Attention to detail and accuracy in data entry and recordkeeping.
• Ability to work collaboratively in a team environment and adapt to changing priorities.
• Sales-oriented mindset with the ability to identify opportunities and contribute to business growth.
• High level of professionalism, integrity, and confidentiality.

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