Network Computing Solutions Hiring for Technical Account Manager Full Time

Responsibilities:

Work closely and cohesively with the Implementation Team, Client Relations, and the Executive Team.

Work with clients in all settings and manners; in-person/on-site, remote access, telephone, and email.

Schedule in-person meetings with potential new clients to discuss their needs and formulate a project plan.

Collaborate with NCS staff to engineer project solutions for clients.

Continue currently scheduled on-site visits with clients.

Manage new projects efficiently with the Implementation Team & Client Relations

Manage client accounts.

Create, manage, and maintain product policies.

Schedule, prepare, and execute the QBRs and ABRs with clients.

Have an awareness to opportunities within the client base.

Proficient in PSA usage.

Utilize PSA for tracking opportunities, projects, and reviews.

Gain a knowledge base of technology and products NCS offers and communicate them to clients.

Find solutions for clients within our current portfolio or outside of our current portfolio.

Identify and gather sales opportunities and refer those to the client relations team.

Requirements:

Valid Driver’s License & Insurance.

Reliable transportation.

High School Diploma or Equivalent

Ability to lift/push/pull 50 pounds

High-level in technology competency

Excellent problem-solving, analytical, and collaborating skills

Willingness to learn and teach new technology

Ability to work under pressure.

Ability to multi-task.

Excellent customer service skills.

Excellent communication skills.