Mercedes-Benz of Ontario Hiring for Loan Car Assistant at Ontario, CA Full Time

The Loan Car Assistant is responsible for maintaining and accurate database of loaner vehicles by checking in and out loaner vehicles to customers. This is a great opportunity for someone with the desire to learn and develop – there are many options for growth within the Service and Parts Department!

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• 401(k)
• 401(k) matching
• Flexible spending account
• Professional development assistance
• Life insurance
• Employee assistance plan
• Disability insurance

Pay Scale Information

$16 / hour

Qualifications

• High School Diploma or equivalent
• Fantastic communication skills with customers
• Valid in-state driver’s license and clean driving record

Responsibilities

• Assist customers who require alternate transportation while their vehicle is in service.
• Verifying customers provide proper documentation and complete appropriate paperwork before departing dealership in loan car.
• Ensure loaner vehicle is in appropriate condition to be loaned to customers – fluids filled, interior and exterior clean, courtesy stickers have been applied, vehicle has appropriate plates and all weather mats have been placed in vehicle.
• Maintain inventory status of loaner fleet and any damages to Management.
• Maintain appropriate levels of customer service and client retention by resolving customer complaints or concerns immediately and appropriately; assume ownership of the customer’s experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.

At Mercedes-Benz of Ontario, we attract, nurture, and retain the most talented people in the industry by providing the highest quality work environment where productivity, creativity, and personal and professional growth can flourish. We believe our team sits behind the wheel of the Fletcher Jones brand that drives our company toward success.

We are an Equal Opportunity Employer