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Customer Services & Support
Sales Bizlab Hiring for Entry Level Customer Service Assistant at Orlando, FL Full Time
Sales Bizlab is looking for a customer service representative to join our team in our Orlando office. This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge.
The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction.
Job: Full time
Monday to Friday
Weekends free
Pay Range:
$19.50 – $31.00 hourly
THIS WILL BE AN ON-SITE JOB
Location: Orlando, FL
Responsibilities:
- Monitor, resolve, document, and prepare s on all customer complaints, driver route sheets, and call-in sheets and all customer problems relating to operations and coordinate with sales.
- Download, distribute, and answer all customer questions received via email.
- Maintain a positive attitude, and promote the company image by focusing on employee partnership, cooperation, and positive telephone and email manners.
- Make sure the customer service area is neat always and orderly and ensure proper greeting of all visitors.
- Support marketing and sales efforts with industry events, exhibits, or other sales-based events when necessary.
Requirements:
- High school diploma, general education degree, or equivalent.
- Ability to stay calm when customers are stressed or upset.
- Experience working with customer support.
- Strong written and verbal communication skills.
- Detail-oriented with the ability to line up and organize workflow.
Bonus Points:
- Dental Insurance
- Disability Insurance
- Health Insurance
- Flexible Spending Account
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